Current jobs related to Leadership Role for Client Services Expert - Cape Town, Western Cape - RSAWEB

  • Client Services Leadership Role

    2 days ago

    Cape Town, Western Cape, South Africa beBee Careers Full time

    We are seeking a skilled Special Admin Manager to join our Client Services team based at the Cape Town office.Job RequirementsNedgroup Investments is an award-winning global investment business with a growing presence in Europe. We offer a wide range of investment solutions for retail and institutional investors. Our Best of Breed philosophy sees us partner...

  • Client Service Expert

    5 days ago

    Cape Town, Western Cape, South Africa beBee Careers Full time

    This is a fantastic opportunity for someone who wants to make a real impact in the world of finance. As a Client Service Expert, you will be responsible for delivering exceptional service to clients, identifying their needs, and providing tailored solutions.About the RoleYou will work closely with clients to understand their goals and objectives, and develop...

  • Customer Experience Leadership Role

    3 days ago

    Cape Town, Western Cape, South Africa beBee Careers Full time

    Job SummaryThis is a leadership role that requires a seasoned professional to drive business outcomes through collaborative leadership and innovative thinking.Main Accountabilities:Complaint Handling and ResolutionThe successful candidate will lead the Service Delivery Team in delivering exceptional customer service, developing and implementing strategies to...

  • Client Service Implementation Expert

    3 days ago

    Cape Town, Western Cape, South Africa beBee Careers Full time

    Job OverviewWe are looking for a skilled Client Service Implementation Expert to join our team. As a key member of our implementation team, you will be responsible for providing expert technical support to our clients, ensuring seamless software implementations, and delivering exceptional customer service.ResponsibilitiesProvide technical support to clients...

  • Senior Quality Leadership Role

    2 weeks ago

    Cape Town, Western Cape, South Africa Sentinel Staffing Services Full time

    A Senior Quality Leadership Role at Sentinel Staffing ServicesWe are looking for a seasoned professional with extensive experience in quality management to take on a senior leadership role. As a key member of our team, you will be responsible for driving quality initiatives and ensuring the highest standards of excellence in our manufacturing...

  • Leadership and Operational Expert

    6 days ago

    Cape Town, Western Cape, South Africa beBee Careers Full time

    About This OpportunityThis is an exciting chance to become a Leadership and Operational Expert, driving success in the airline industry.Responsibilities:Operational Improvement:Identify areas for improvement and develop strategies to enhance operational efficiency.Leadership Development:Mentor and develop high-performing teams, promoting leadership skills...

  • Customer Service Leadership Role

    2 weeks ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Customer Service Leadership RoleWe are looking for a highly skilled Customer Service Leadership professional to join our team as a Support Operations Lead.The successful candidate will be responsible for leading our support team, driving them to deliver exceptional service and meet key performance indicators.This role requires a strong understanding of...

  • Client Services Insurance Expert

    2 days ago

    Cape Town, Western Cape, South Africa beBee Careers Full time

    Job Details:About the Position:We are looking for a highly skilled Client Services Insurance Expert to join our team. The ideal candidate will have experience in providing exceptional client service and have a strong understanding of insurance products.Key Responsibilities:Provide exceptional client service and support.Analyze client needs and develop...

  • Expert Financial Services Team Lead

    2 days ago

    Cape Town, Western Cape, South Africa beBee Careers Full time

    Job Title: Expert Financial Services Team Lead - Client ExperienceSalary and Benefits:A competitive salary structured with flexibility, performance-based bi-annual bonuses that reward high achievers.Job Description:We are seeking a highly experienced team lead to oversee a dynamic client service team in a fast-paced financial services environment. The ideal...

  • Leadership Development Expert

    5 days ago

    Cape Town, Western Cape, South Africa beBee Careers Full time

    Key Performance Indicators (KPIs)In this role, you will be evaluated based on your ability to:Provide expert guidance and coaching to team members.Develop and implement process enhancements.A successful candidate will have a strong background in leadership and customer service.

Leadership Role for Client Services Expert

3 weeks ago

Cape Town, Western Cape, South Africa RSAWEB Full time
Job Description

We are seeking a highly motivated and experienced Service Desk Team Leader to join our dynamic team of problem solvers. As a key member of our client services department, you will play a crucial role in ensuring that every customer interaction is exceptional.

Your primary responsibility will be to lead a team of client support representatives, developing creative solutions to improve customer experience and ensuring effective internal process development and maintenance.

  • Manage daily operations and procedures related to client services
  • Build and manage a high-performing team of client support representatives
  • Develop innovative solutions to enhance customer satisfaction

You will work closely with service delivery managers and product managers to ensure seamless handovers of new customers to the service team, guaranteeing that all client service requests are resolved within set service levels.