Clinical Team Member

4 days ago


Rustenburg, North-West, South Africa South African National Blood Service Full time
About the Role

We are seeking a highly skilled and dedicated individual to join our team as a Clinical Team Member.

As a Clinical Team Member, you will be responsible for ensuring the smooth operation of blood drives and collecting quality safe blood and blood products.

  • Develops and implements strategies to optimize blood collection within agreed targets, while maintaining excellent customer service standards.
  • Collaborates with other teams to ensure seamless coordination of blood drives, including setup and teardown.
  • Monitors and reports any issues related to equipment maintenance, consumable usage, and stock deliveries to the Clinic Supervisor.
Key Responsibilities
  1. Welcoming donors, registering them, and guiding them through the donation process.
  2. Providing comprehensive education and support to donors throughout the donation process.
  3. Identifying and addressing potential health risks associated with blood donation, and taking necessary actions to mitigate these risks.
  4. Communicating effectively with donors, clinic staff, and external stakeholders to ensure a positive and efficient experience.
  5. Ensuring accurate and timely completion of all necessary documentation, including donor records and incident reports.
  6. Participating in ongoing training and professional development to enhance skills and knowledge in blood donation procedures and customer service.
Requirements
  • Diploma/Degree in General Nursing Sciences
  • Code B or EB Manual driver's license
  • 2 years Registered Professional Nursing experience


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