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Shop Assistant Role

3 weeks ago

Rustenburg, North-West, South Africa Ajtechnicaldr Full time

At Ajtechnicaldr, we are seeking a highly skilled Shop Assistant to join our team in Rustenburg, South Africa.

Main Responsibilities:

  • Provide exceptional customer service and process sales transactions with efficiency.

Key Activities:

  • Counter Sales – Foster strong relationships with customers through excellent sales service and ensure high levels of satisfaction.
  • Warehouse – Manage stock receiving, dispatching, picking, and conducting stock takes while maintaining a well-organized warehouse environment.
  • Colour Matching – Utilize colour matching skills to meet customer requirements.
  • Maintain the store’s appearance and visual merchandising standards, ensuring an inviting atmosphere for customers.
  • Health and Safety – Adhere to all health and safety guidelines to prevent accidents and maintain a safe work environment.
  • Process shipments and deliveries efficiently, ensuring timely receipt and organization of goods.
  • Deliver outstanding customer service, meeting their expectations and needs.

Necessary Competencies:

  • Demonstrate a basic understanding of sales principles and customer service practices.
  • Possess solid communication and interpersonal skills.
  • Showcase strong organizational skills to manage tasks effectively.
  • Have a good understanding of product knowledge.
  • Be proficient in computer software, specifically Excel, Word, and Outlook.

Required Qualifications:

  • A Grade 12 certificate is mandatory.
  • A valid driver's license is required.
  • Minimum 2-3 years of experience in retail is necessary.

Desirable Personal Attributes:

  • Excellent communication skills leading to high customer service standards.
  • Ability to prioritize orders, plan accordingly, and think critically to solve problems.
  • Effectively deal with customers at all levels, build relationships, and commit to delivering exceptional service.
  • Maintain a results-oriented approach and be proactive in a dynamic environment.