IT Infrastructure Specialist

4 days ago


Randburg, Gauteng, South Africa Wilderness Full time

**Job Title:** IT Infrastructure Specialist

We are seeking an experienced IT Infrastructure Specialist to join our team at Wilderness. In this role, you will be responsible for providing technical support and maintenance for our IT infrastructure, ensuring that it runs smoothly and efficiently.

Detailed Responsibilities:

  • Conduct on-site and remote troubleshooting of network, server, and hardware infrastructure issues.
  • Ensure minimal downtime by promptly addressing escalated infrastructure-related incidents.
  • Perform regular maintenance and health checks on IT infrastructure.
  • Support all systems used by Wilderness.
  • Provide users with quick, efficient, and accurate support.
  • Be involved in the installation, updating, and maintenance of desktop and laptop computer systems.

Deployment & Configuration:

  • Set up, configure, and upgrade infrastructure components, including servers, routers, switches, and firewalls.
  • Ensure compliance with company standards and best practices during deployment activities.
  • Assist in rolling out enterprise-wide IT infrastructure initiatives across multiple locations.

Monitoring & Reporting:

  • Proactively monitor infrastructure performance and security to identify and mitigate risks.
  • Provide detailed reports on infrastructure status, changes, and recurring issues.
  • Collaborate with IT teams to enhance monitoring solutions and tools.

Candidate Profile:

  • Matric
  • Relevant IT qualification
  • CompTIA N+ Certification preferred


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