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Travel Industry Professional

3 weeks ago


Cape Town, Western Cape, South Africa Phoenix Recruitment Full time

We are seeking a results-driven Inbound Tourism Specialist to join our team at Phoenix Recruitment. As a Senior Travel Designer, you will play a crucial role in developing and maintaining relationships with sales agents, while driving sales growth and revenue.

The ideal candidate will have a strong background in sales and customer service, with a minimum of 4-5 years of experience in the inbound travel market. A tertiary certificate in Travel & Tourism / Hospitality is also required. Key skills and qualifications include a strong focus on sales, excellent communication skills, and the ability to work under pressure.

Responsibilities will include generating and growing sales by securing, costing, and presenting journeys to sales agents in a timely manner. The successful candidate will also be responsible for fostering and building strong relationships with sales agents, attending relevant familiarization trips with agents, and delivering a speedy service to sales agents, ensuring efficient communication and meeting tight deadlines.

The successful candidate will have in-depth knowledge of Southern and East Africa, as well as personal or educational travel experience, which is advantageous. Knowledge of Mozambique, Mauritius and Seychelles is also an added advantage.

We are looking for someone who is computer literate, with a working knowledge of TourPlan and WETU or similar booking/operating system. Excellent attention to detail, dynamic, creative, organized and excellent communication skills are also essential.