Telephone Exchange Specialist

7 days ago


Cape Town, Western Cape, South Africa Isilumko Staffing Full time

We are seeking a Telephone Exchange Specialist to join our team at Isilumko Staffing.

The ideal candidate will be responsible for managing incoming and outgoing calls, directing calls to the appropriate departments or individuals, and providing general administrative support.

Key Responsibilities:
  1. Answering and directing incoming calls in a professional manner
  2. Taking messages and forwarding them to the appropriate person
  3. Greeting visitors and directing them to the correct department
  4. Providing basic information to callers and visitors
  5. Performing general administrative duties as assigned
Requirements:
  1. Matric certificate
  2. Previous experience as a switchboard operator or in a similar role preferred
  3. Excellent communication and customer service skills
Our ideal candidate will have excellent communication and customer service skills, with the ability to work in a fast-paced environment. The successful candidate will be responsible for managing inbound and outbound calls, taking messages and forwarding them to the appropriate person, greeting visitors and directing them to the correct department, and providing basic information to callers and visitors.

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