Critical Care Unit Manager

5 days ago


Cape Town, Western Cape, South Africa Loren Robertson Recruitment Full time
Job Overview

The Critical Care Unit Manager is responsible for overseeing the daily operations and clinical care of the ICU department. This role requires strong leadership, clinical expertise, and managerial skills to ensure high-quality patient care in a fast-paced critical care environment.

About the Role
  • Patient Outcomes: Measure the percentage of patients admitted to the ICU who pass away during their stay. A lower mortality rate indicates better patient outcomes and quality of care. Length of ICU Stay: Track the average length of stay for patients in the ICU. Shorter stays may indicate efficient treatment and improved patient recovery.
  • Clinical Quality and Compliance: Adherence to Clinical Protocols: Assess the unit manager's ability to ensure compliance with evidence-based clinical protocols and guidelines in patient care delivery. ICU Infection Rates: Monitor the incidence of hospital-acquired infections within the ICU, such as ventilator-associated pneumonia or central line-associated bloodstream infections (CLABSI). Lower infection rates indicate better infection control practices and patient safety.
  • Staff Performance and Engagement: Staff Turnover Rate: Measure the percentage of turnover among nursing staff and support personnel in the ICU department. Lower turnover rates indicate higher staff satisfaction and retention. Employee Satisfaction Scores: Conduct regular surveys to assess staff satisfaction levels with leadership, teamwork, workload, and professional development opportunities within the ICU.
  • Resource Utilization and Efficiency: Nurse-to-Patient Ratio: Monitor the nurse-to-patient ratio in the ICU to ensure safe staffing levels and optimal patient care. Budget Variance: Track the unit manager's ability to manage the ICU department effectively, minimizing variances between budgeted and actual expenses.


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