Technical Leadership Specialist
4 days ago
Job Description
We are looking for a Technical Leadership Specialist to join our team at Globe 24-7. As an Account Cloud Engineer, you will provide technical leadership and support to customers, collaborating closely with the sales representative to convince them of the value of Oracle Cloud Technologies and ensure they achieve the best outcomes from their investments.
This role will involve working with the Oracle Digital/MEA sales team and our SMB customers in the MEA region. You will bring your own value and sometimes lead different teams to support our customers in their transformation journey to Oracle cloud by creating a unique experience and impacting customer success.
Key Activities
- You will be responsible for the customer lifecycle from project concept to usage and expansion within the customer.
- You will drive alignment with the Cloud Sales Rep, working as a team within the customer to define and drive sales strategy, find and win new workloads, and conduct technical due diligence to achieve the 'Technical Win'.
- Maintain awareness of the customer's infrastructure and be highly technically competent - Advise on new workloads - Move & Improve.
- Orchestrate the technical teams/skills required to ensure our technology drives customer business outcomes and sustainable usage/growth.
- Build the consumption plan for and with the customer.
- Work with the Cloud Adoption Manager to ensure customer adoption health and customer experience.
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