Technical Sales Support Specialist

13 hours ago


Centurion, Gauteng, South Africa MC Technology Staffing Full time
Job Description:

Sales Support: Collaborate with our Business Development Executive (BDE) to achieve sales targets and increase revenue through effective sales support.

Lead Generation: Develop new leads by prospecting, cold calling, and networking to expand our customer base.

Lead Qualification: Identify and qualify inbound marketing leads and sales leads to ensure they meet our criteria for conversion.

CRM Management: Maintain accurate and up-to-date customer records and sales opportunities within our CRM system.

Customer Interaction: Provide exceptional customer service by handling incoming customer calls and email inquiries.

Sales Documentation: Create professional sales quotes, payment notices, and other relevant documents to facilitate smooth transactions.

Collaboration: Work closely with our Accounts Department and Technical Teams to ensure seamless post-sales delivery and implementation.

Market Research: Conduct market research and analysis to identify potential customers and develop targeted marketing strategies.

Campaign Support: Align with and support our marketing and sales plans by executing campaigns that drive results.

Product Knowledge: Participate in training sessions to improve product knowledge and stay up-to-date on industry developments.

Follow-Up: Ensure timely follow-up on outstanding documentation or payments for orders received or delivered.

Meeting Coordination: Arrange meeting appointments for the BDE with prospective customers to facilitate relationships.

Demo Preparation: Coordinate with our Technical Team to prepare demos and technical meetings that showcase our products and services.

Administrative Duties: Perform various administrative tasks as required to ensure smooth day-to-day operations.



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