Beauty Specialist
3 weeks ago
Key Responsibilities:
- Drive sales and provide a desirable client experience to ensure that standards are maintained and to build and maintain brand image.
- Meet monthly and annual sales targets, track counter and individual targets, and sell and drive sales to achieve targets.
- Assist in setting up and driving sales at Counter events and provide feedback on sales/counter related issues or concerns.
Brand Management:
- Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines, monitoring competitor activity, and knowing your in-store ranking.
- Ensure that stock is merchandised according to merchandising guidelines, know your stock versus tester ratio, and report out of stocks RDM daily.
Client Experience:
- Uphold and reinforce the Client experience standards, build relationships and loyalty with clients, and drive increased customer data base.
Administration:
- Complete daily tracking sheets and submit weekly to RDM, complete all progress reports required and submit timeously, and complete and update client cards for all new and existing clients and file accordingly.
Team Work:
- Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events, support and assist new team members with onboarding and orientation, and build relationships with respective retailer to achieve key outputs.
Competencies:
- Deciding and Initiating Action, Working with People, Relating & Networking, Adhering to Principles and Values, Persuading and Influencing, Planning and Organising, Delivering Results & Meeting Customer Expectations, and Coping with pressure and setbacks.
Requirements:
- Matric certificate, previous retail makeup and skincare experience, and certificate in Beauty/Somatology is advantageous.
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