Beauty Consultant

7 days ago


Cape Town, Western Cape, South Africa Clicks Group Limited Full time
Job Summary

We are seeking a skilled and passionate Beauty Assistant to join our team at Clicks Group Limited. As a Beauty Assistant, you will be responsible for providing exceptional customer service, promoting beauty products, and maintaining a high level of product knowledge.

About the Role
  • Deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products.
  • Promote and effectively manage merchandise to build customer loyalty and maximise sales.
  • Maintain updated knowledge on all beauty products, ranges, trends, promotions, and events to provide accurate information to customers.
Responsibilities
  1. Consult with customers, answer product-based questions, and advise on selecting the best products that meet their needs.
  2. Drive and maximise sales of the beauty department through promotion, cross-selling, and up-selling to ensure monthly targets are consistently met.
  3. Monitor sales, evaluate product performance, and suggest improvements to increase sales.
  4. Efficiently execute operational activities within the beauty department, including stock management, minimising shrinkage, and ensuring a high standard of general housekeeping and administration.
  5. Ensure in-store visual merchandising, presentation, and promotional standards within the beauty department are consistently met.
  6. Deliver superior customer service by acting as a brand ambassador, being visible, and offering a friendly and professional service.
  7. Promote the Clicks clubcard and enroll new members to achieve participation targets.
  8. Increase profitability and brand loyalty with customers through promoting private label and exclusive products.
  9. Facilitate the brand being the customer's first choice health and beauty retailer by living and driving company values.


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