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Client Liaison Representative

3 weeks ago

Umhlanga, KwaZulu-Natal, South Africa Fouche & Co Pty Ltd Full time

Fouche & Co Pty Ltd is a reputable company in the labels industry, and we are currently seeking a Client Liaison Representative to join our team in Umhlanga, Durban.

This exciting opportunity allows you to leverage your excellent customer service skills and passion for building strong relationships. As a key member of our client liaison team, you will be responsible for communicating with customers, resolving issues, and ensuring that all customer needs are met efficiently.

Key Accountabilities:

  • Establish and maintain effective relationships with existing and new customers
  • Respond to customer inquiries and resolve issues in a timely manner
  • Collaborate with internal teams to ensure seamless execution of customer orders
  • Update CRM systems with accurate customer information
  • Conduct regular follow-ups with customers to ensure satisfaction and identify areas for improvement

Required Qualifications:

  • Bachelor's degree in Marketing/Supply Chain or related field
  • Valid driver's license and own vehicle
  • Minimum 2 years' experience in a similar industry (Print/Labels)
  • Intermediate computer skills and proficiency in CRM software