Out-of-Network Claims and Negotiations Specialist
2 weeks ago
We're looking for a skilled professional to join our team at HR Studio as an Out-of-Network Claims and Negotiations Coordinator.
This role involves working with out-of-network providers to negotiate fees and rates, ensuring cost-effective service delivery. The ideal candidate will have excellent communication skills, be able to make informed decisions, and have a keen eye for detail.
The successful candidate will be responsible for:
- Initiating contact with out-of-network provider offices, managing requests from a designated queue.
- Negotiating fees and rates with out-of-network providers.
- Accurately performing data entry and documentation related to the repricing of medical claims.
- Communicating with providers through various channels and recording all interactions and progress.
- Overseeing the claims process to ensure timely and accurate adjudication.
- Processing out-of-network claims efficiently and in accordance with established guidelines.
- Maintaining up-to-date communications to provide timely responses and support within the assigned turnaround time.
- Collaborating directly with clients and other departments to address and fulfill negotiation requests.
Requirements:
- Matric or Diploma or equivalent.
- 1 year of provider contracting, data or network administration experience preferably in a healthcare third party administrator setting or 2 years of claims processing or customer service experience in a medical/healthcare setting including knowledge of medical terminology.
- Prior work in a production environment.
- Ability to maintain confidentiality and exercise discretion in handling sensitive information.
- Proficiency in Microsoft Office.
Working Hours: 2pm - 11pm
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