Out-of-Network Claims and Negotiations Specialist

2 weeks ago


Sandton, South Africa HR Studio Full time

We're looking for a skilled professional to join our team at HR Studio as an Out-of-Network Claims and Negotiations Coordinator.

This role involves working with out-of-network providers to negotiate fees and rates, ensuring cost-effective service delivery. The ideal candidate will have excellent communication skills, be able to make informed decisions, and have a keen eye for detail.

The successful candidate will be responsible for:

  • Initiating contact with out-of-network provider offices, managing requests from a designated queue.
  • Negotiating fees and rates with out-of-network providers.
  • Accurately performing data entry and documentation related to the repricing of medical claims.
  • Communicating with providers through various channels and recording all interactions and progress.
  • Overseeing the claims process to ensure timely and accurate adjudication.
  • Processing out-of-network claims efficiently and in accordance with established guidelines.
  • Maintaining up-to-date communications to provide timely responses and support within the assigned turnaround time.
  • Collaborating directly with clients and other departments to address and fulfill negotiation requests.

Requirements:

  • Matric or Diploma or equivalent.
  • 1 year of provider contracting, data or network administration experience preferably in a healthcare third party administrator setting or 2 years of claims processing or customer service experience in a medical/healthcare setting including knowledge of medical terminology.
  • Prior work in a production environment.
  • Ability to maintain confidentiality and exercise discretion in handling sensitive information.
  • Proficiency in Microsoft Office.

Working Hours: 2pm - 11pm



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