Pump Systems Specialist
1 month ago
We are seeking an experienced Pump Systems Specialist to join our team at Curiska (Pty) Ltd.
OverviewThe successful candidate will play a crucial role in supporting our Sales representatives with all technical aspects related to our products, focusing on delivering effective pump system solutions, providing technical support, and ensuring high standards of customer satisfaction.
Salary & BenefitsOur competitive salary package includes R18 000 - R20 000 per annum, accompanied by benefits such as a company car, fuel, and phone. All travel expenses are also covered.
Key Responsibilities- Provide technical assistance to customers, including selecting and specifying pumps that meet their requirements.
- Prepare detailed technical reports and proposals for clients.
- Offer expert advice to clients on the most suitable products for their needs.
- Support clients with first-line technical assistance for pump applications and consult on system-related issues.
- Assist with product commissioning and perform on-site system analysis and fault-finding.
- Compile detailed reports with solutions and root cause analysis based on system analysis.
- Work closely with Sales representatives to present and discuss proposed solutions with clients.
- Ensure consistent meeting or exceeding of established Customer Support standards.
To succeed in this role, you should have a relevant technical degree or equivalent experience in engineering (Mechanical or process engineer). Experience in technical support or application engineering, preferably with a focus on pump systems, is highly advantageous. A minimum of 1-2 years of experience is required.
About YouYou are a skilled technical professional with excellent communication skills. You possess a strong understanding of pump systems and can provide expert advice to clients. Your ability to work effectively with Sales representatives and provide top-notch customer service is essential to your success in this role.
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