Property Administration Controller Lead

4 days ago


East London, Eastern Cape, South Africa Profile Personnel Full time
Job Description:

We are seeking a highly skilled and experienced Property Administration Controller to join our team at Profile Personnel. This role is ideal for individuals who possess strong leadership abilities, excellent communication skills, and a keen eye for detail.

Key Responsibilities:
  • Maximise Collections:
  • Optimise staff performance to drive revenue growth
  • Lead and motivate the team to achieve set goals and objectives
  • Ensure team members are working efficiently and accurately
  • Set clear, measurable goals and deadlines
  • Closely monitor performance and address concerns promptly
  • Foster open communication with regular team meetings

In addition to driving collections, this role involves ensuring queries on outstanding balances and short payments are addressed by the relevant Supervisor, following up on balance of payment where necessary.

Tenant Relationships:
  • Maintain and ensure good relationships with tenants at all times
  • Proactively intervene on accounts when necessary
  • Escalate problem accounts to management
  • Ensure smooth administration of accounts
  • Action adjustments on accounts with urgency
  • Prepare reconciliations, interest schedules, rates calculations as required
  • Engage with tenants directly when needed
  • Arrange and attend meetings with high-profile tenants regarding account queries

This role also entails promoting excellent employee relationships, providing job coaching when needed, addressing disputes/conflicts promptly, preparing for succession planning/up-skilling employees, and assisting staff to achieve faster turnaround times and more effective time management.

Billing and Pre-Billing:
  • Assist in preparing pre-billing rentroll sheets
  • Investigate errors and resolve issues promptly
High-Profile Tenants (VIPS):
  • Deal with VIPS personally until they can be handed over to Supervisors
  • Keep respective reconciliations updated
New Building Onboardings:
  • Facilitate smooth take-on of new tenants
Rentroll & MDA System:
  • Update and maintain the system
  • Monitor data input by Team to ensure accuracy
Tenant Account Adjustments:
  • Verify submitted/processed adjustments for validity
  • Submit to Property Administration Manager for approval
Daily Catch Up:
  • Meet regularly with Property Administration Manager via Teams
  • General discussion of daily/weekly planning
  • Progress reporting for active projects
  • Tenant/staffing concerns
Projects:
  • Coordinate with necessary staff and drive project planning/adoption/completion
Submission of Files to Legal Department:
  • Review files to ensure completeness
  • Presentation of file to Legal
Annual Audit:
  • Coordinate with Property Administration Manager and Finance Department
  • Manage necessary data collation for Annual Audit
Annual Rates & Refuse Increase Calculations:
  • Coordinate with Support Office Leadership Team/Finance Department
  • Prepare and finalise Annual Rates Increases


  • East London, Eastern Cape, South Africa Level Up Full time

    Level-Up East London, Eastern Cape, South AfricaProperty Administration ControllerAs the Property Administration Controller, you will be responsible for overseeing all administrative tasks related to our properties, ensuring smooth and efficient operations. Your role will be crucial in fostering a positive work environment for staff while maintaining high...


  • East London, Eastern Cape, South Africa Focus Kamoso (Pty) Ltd Full time

    ROLE OVERVIEWAs the Property Administration Controller, you will be responsible for overseeing all administrative tasks related to our properties, ensuring that they are running smoothly and efficiently.In doing so, you will ensure that a positive work environment is maintained for staff whilst achieving high hit rates of collections and administrative...


  • East London, Eastern Cape, South Africa Focus Kamoso (Pty) Ltd Full time

    ROLE OVERVIEWAs the Property Administration Controller, you will be responsible for overseeing all administrative tasks related to our properties, ensuring that they are running smoothly and efficiently.In doing so, you will ensure that a positive work environment is maintained for staff whilst achieving high hit rates of collections and administrative...


  • East London, Eastern Cape, South Africa Profile Data Full time

    Job DescriptionProfile Data is seeking an experienced Property Administrator to oversee the billing and collections operations. As a key member of our team, you will be responsible for supervising and planning the leasing administration, tenant billing, and customer service.The successful candidate will be instrumental in establishing and maintaining...


  • East London, Eastern Cape, South Africa Profile Personnel Full time

    COMPANY OVERVIEW Our client specializes in the development, leasing and management of commercial and industrial real estate. ROLE OVERVIEW As the Property Administration Controller, you will be responsible for overseeing all administrative tasks related to our properties, ensuring that they are running smoothly and efficiently. In doing so, you will ensure...


  • East London, Eastern Cape, South Africa Profile Personnel Full time

    COMPANY OVERVIEW Our client specializes in the development, leasing and management of commercial and industrial real estate. ROLE OVERVIEW As the Property Administration Controller, you will be responsible for overseeing all administrative tasks related to our properties, ensuring that they are running smoothly and efficiently. In doing so, you will ensure...


  • East London, Eastern Cape, South Africa Ananzi Full time

    Property Administration Officer position available at Ananzi.About the Role:The ideal candidate will oversee the efficient administration and management of owner and Trustees relationships, ensuring compliance with relevant legislation and regulations.Responsibilities:Review monthly results and ensure regular reporting to all relevant stakeholders /...


  • East London, Eastern Cape, South Africa E2E Staffing (PTY) LTD Full time

    Our client is looking for an experienced Property Administrator to manage and streamline the billing and collections procedures. The selected individual will develop and maintain positive working relationships with clients, facility managers, and property operations staff. Besides managing the clerical staff, the candidate will handle a portfolio of...


  • East London, Eastern Cape, South Africa Focus Kamoso (Pty) Ltd Full time

    Property Administration SupervisorWe are looking for an experienced Property Administrator who will be responsible for supervising and planning the billing and collections operations.The successful candidate will be key in establishing and maintaining effective and cooperative working relationships with customers, facility managers and property operation...


  • East London, Eastern Cape, South Africa Focus Kamoso (Pty) Ltd Full time

    Property Administration SupervisorWe are looking for an experienced Property Administrator who will be responsible for supervising and planning the billing and collections operations.The successful candidate will be key in establishing and maintaining effective and cooperative working relationships with customers, facility managers and property operation...


  • East London, Eastern Cape, South Africa Profile Data Full time

    Job Overview:We are seeking an experienced Property Administrator to join our team. The successful candidate will be responsible for supervising and planning billing and collections operations.The ideal candidate will have a relevant diploma in property management, strong supervision experience, and excellent communication skills. They should also possess...

  • Property Adminstrator

    3 weeks ago


    East London, Eastern Cape, South Africa Flair TM Full time

    Lead and motivate the team to achieve set goals and maximize collectionsMonitor team performance, set clear, measurable goals, and ensure efficiency and accuracy in collectionsAddress concerns and follow up on outstanding balances or payment issuesEnsure Supervisors and Revenue Management Controllers submit the necessary reportsMaintain positive...


  • East London, Eastern Cape, South Africa The Focus Group Full time

    We are looking for an experienced Property Administrator who will be responsible for supervising and planning the billing and collections operations.The successful candidate will be key in establishing and maintaining effective and cooperative working relationships with customers, facility managers, and property operation teams.In addition to maintaining...


  • East London, Eastern Cape, South Africa Yellosa Full time

    We are seeking a dedicated Property Manager to join our organization, based in the Eastern Cape.About Yellosa:Yellosa is a reputable organization committed to excellence in property management. Our team is passionate about delivering exceptional results and building long-lasting relationships with our clients.Duties and Responsibilities:Oversee all aspects...


  • East London, Eastern Cape, South Africa Profile Personnel Full time

    REQUIREMENTS• Grade 12• Relevant diploma in property management field advantageous• 2-3 years in a similar role• Property industry and utilities experience essential• Minimum junior level management experience• Intermediate Excel skills• Experience in customer service• SAGE/MDA experience advantageousRESPONSIBILITIES• Oversee and streamline...


  • East London, Eastern Cape, South Africa Profile Personnel Full time

    REQUIREMENTS• Grade 12• Relevant diploma in property management field advantageous• 2-3 years in a similar role• Property industry and utilities experience essential• Minimum junior level management experience• Intermediate Excel skills• Experience in customer service• SAGE/MDA experience advantageousRESPONSIBILITIES• Oversee and streamline...


  • East London, Eastern Cape, South Africa Ananzi Full time

    Ananzi seeks an accomplished Property Scheme Manager to lead our team in providing exceptional residential property management services. The successful candidate will be responsible for overseeing the day-to-day operations of our properties, while adhering to the principles outlined in the Sectional Title Management Act.Responsibilities:Administer the daily...


  • East London, Eastern Cape, South Africa The Focus Group Full time

    Focusing on exceptional customer service, Focus Kamoso (Pty) Ltd seeks an Administrative Team Lead to oversee and plan the billing and collections operations. The successful candidate will be responsible for supervising the clerical team, establishing and maintaining effective working relationships with customers and facility managers, and ensuring seamless...


  • East London, Eastern Cape, South Africa Profile Data Full time

    About the RoleWe are looking for an experienced Leasing and Administration Manager to join our team at Profile Data. In this role, you will be responsible for overseeing the leasing administration, tenant billing, and customer service.You will work closely with the revenue team to ensure that all billing processes are streamlined and efficient, and that our...


  • East London, Eastern Cape, South Africa Profile Data Full time

    Job Description:Key ResponsibilitiesSupervise and plan billing and collections operations.Establish and maintain effective working relationships with customers, facility managers, and property teams.Responsibilities Include:Maintaining oversight on the clerical team.Administering a portfolio of buildings, encompassing lease onboarding to accounts payable and...