Bestmed Operations Lead

2 weeks ago


Pretoria, Gauteng, South Africa Bestmed Medical Scheme Full time

Bestmed Operations Lead

We are looking for an experienced operations professional to join our team as a Bestmed Operations Lead. In this role, you will be responsible for overseeing the day-to-day operations of the medical scheme, ensuring seamless service delivery and compliance with industry regulations.

Responsibilities

  1. Streamline processes to enhance member and provider experiences.
  2. Monitor and evaluate the efficiency of operational processes.
  3. Built relationships with key stakeholders, including members, providers, and regulatory bodies.
  4. Establish and track key performance indicators (KPIs) for operational activities.

Qualifications and Experience

  • A postgraduate general business qualification (NQF level 8)
  • 10-12 years of experience in a senior operations or administrative role in a healthcare administration organization

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