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Investment Banking Equity Trader

1 week ago


Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time
Job Description

In this role, you will be responsible for managing delivery against the GM targets for all asset classes (predominantly Equities) and across multiple platforms and segments, to maximize revenue and achieve high client service quality in line with the Global Markets Strategy and within the defined risk parameters and regulatory requirements.

The key functions of this position include:

  1. Managing to conclusion regulatory reporting obligations and outputs across Retail Platforms, Independent Financial Advisors and Share Schemes.
  2. Servicing various client value propositions in respect of low, medium and high touch client segments, Inclusive Retail Investments and Share Schemes.
  3. Building and maintaining ongoing relationships with clients. Interfacing with Sales, Trading, Product, Regulatory and GM digital teams to deliver to evolving client needs. Ensuring consistent delivery against Service Level Agreements (SLAs).

You will also be responsible for:

  1. Allocating and overseeing investigations of the root cause of client incidents and trends and providing guidance on necessary resolutions. Where required, contacting and escalating to relevant internal stakeholders to resolve incidents.
  2. Overseeing receipt of sales incidents (i.e. requests, inquiries and complaints) from clients regarding tax matters and other internal stakeholders and escalating complex incidents immediately, to mitigate time delays and associated costs.
  3. Assisting the desk with execution of client orders for online share trading platform, HNW clients and IFA's. Monitoring trading systems risk and margin management.

Additional responsibilities include contributing to the achievement of strategic objectives, growing the Global Markets business, optimizing platform utilization to grow share of wallet, delivering a superior client experience to optimize CIB revenue.

This role requires collaboration with peers and stakeholders by offering technical guidance, embedding efficiencies, on-the-job training and constructive feedback to build scalable business functions.