Human Resources Generalist

2 weeks ago

Durban, KwaZulu-Natal, South Africa AVI Limited Full time

Job Description:

The HR Officer (Employee Relations) will provide HR support and employee relations services to the HR and Operations teams within Field Marketing coastal regions. This role will ensure compliance with all relevant legislation, coordinate union and shop steward meetings, and serve as the primary point of contact for warnings, disciplinary hearings, and CCMA matters.

Key Areas of Impact:

Employee Relations

  • Ensure compliance with all relevant legislation, including but not limited to BCEA, LRA, SDA, OHASA, etc.
  • Coordinate and set up quarterly union and shop steward meetings, record and disseminate meeting minutes following each meeting.
  • Primary point of contact for all warnings, disciplinary hearings, and CCMA.
  • Ensure that disciplinaries and grievances are dealt with in accordance with company policies with support and guidance from the HR Officers and HR Managers.
  • Upload and capture all ER matters on the SAP ER system.
  • Advise and consult on Employee Relations issues with HR teams and Line Managers (Coastal and inland regions).
  • Support business to ensure that appropriate disciplinary and incapacity procedures are implemented.
  • Investigate disciplinary matters in Field Marketing.
  • Support Field Marketing by initiating and chairing disciplinary hearings.
  • Assist in the formulation of charges and approval of sanctions.
  • Build a close relationship with the Field Marketing Operations and HR Teams.
  • Establish and maintain relationships between trade unions, management, and HR.
  • Support business in managing CCMA disputes and attend to CCMA matters (including arbitrations and collective disputes) on behalf of Field Marketing.
  • Assist with consultation processes with unions and third parties.
  • Stay abreast of relevant Employee Relations legislation and events in appropriate industry and statutory bodies and advise management on compliance.

Projects and Campaigns Management

  • Assist the HR Managers with research and implementation of all projects and campaigns.
  • Support the HR Officers in driving and managing all Employee Relations-related projects and campaigns nationally.
  • Drive campaigns to educate and raise awareness among Field Marketing employees and minimize risk in the business.

Human Resource Support

  • Assist and support regions with HR responsibilities such as training and development, performance management, succession planning, benefits administration.
  • Stand-in for HR Officer as required.

Reporting

  • Maintain accurate ER records and databases, including employee warnings and disciplinary packs filed within the relevant filing systems.
  • Ensure monthly capturing of all ER and CCMA cases on SAP.
  • Ensure monthly reporting of ER and CCMA matters to relevant business stakeholders.
  • Conduct monthly and quarterly Employee Relations trend analysis and report back to the regions and HR Management.
  • Assist HR Officers with monthly and quarterly HR reporting and trend analysis.
  • Maintain and provide accurate Employee Relations statistics, reporting, and information.

Requirements:

This role requires a minimum of 4 years' experience in a Human Resource Officer (Employee Relations) role or similar position within a corporate environment. FMCG industry experience is preferable. A completed Degree/Diploma in HR / Industrial Psychology or equivalent is required. A completed Degree/Diploma in National Labour Relations will be advantageous. Strong knowledge in Labour Laws and HR Generalist best practices is essential.

Travel Requirements:

This role requires travel across the Field Marketing Business at short notice. The successful candidate must have own vehicle with reliable transport.

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