Strategic Operations Leader

2 weeks ago


Randburg, Gauteng, South Africa M-Kopa Kenya Limited Full time

We are seeking a Strategic Operations Leader to join our team in South Africa. The ideal candidate will have experience in driving high-impact projects that enhance operational efficiency, support new product launches, and promote customer acquisition and retention.

The successful candidate will work closely with cross-functional teams to coordinate strategic initiatives that drive growth and operational excellence across our market. With a focus on data-driven insights, you will be empowered to identify opportunities that align with M-KOPA's mission of expanding digital and financial inclusion.

About Our Mission

M-KOPA is driven by a commitment to financial inclusion, providing life-enhancing products to underbanked communities. As a Strategic Operations Leader, you will be part of a dynamic team working towards a common goal of sustainable growth and expanded access to financial services.

Key responsibilities will include coordinating new product launches, enhancing cross-functional processes, and developing strategies to improve customer acquisition and retention. You will work collaboratively with our teams to deliver on critical business priorities, leveraging your expertise in project management and data analysis to inform business decisions.

This role offers a unique mix of strategic planning, hands-on execution, and collaboration with key stakeholders. Ideal candidates will thrive in fast-paced environments, value data-driven strategy, and are committed to advancing financial inclusion in Africa.

Our Culture

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We prioritize individual journeys with family-friendly policies, well-being, and flexibility, embracing a culture that values diversity and inclusivity.

Servicing over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa, and recognized as one of TIME's most influential companies in the world, we offer an exciting opportunity to shape the future of M-KOPA.



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