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Documentations and Communications Expert

1 week ago

Johannesburg, Gauteng, South Africa South African Bankers Services Company Pty Ltd Full time

South African Bankers Services Company Pty Ltd is seeking a skilled Documentations and Communications Expert to join our team.

Job Description:

We are looking for an experienced documentations and communications expert to create high-quality user guides, service manuals, web training content, and functional & technical documentation.

About the Job:

The successful candidate will be responsible for organizing the collected information to create and edit documentation, videos, or blogs for the user.

Key Tasks:

  1. Undertake target audience analysis to determine the type of technical documentation that is required to be created.
  2. Write and/or proofread user guides, service manuals, web training content, and functional & technical documentation.
  3. Engage with stakeholders to ensure that the documentation is accurate, clear, and concise.
  4. Manage version control of documents.
  5. Publish documents.

Requirements:

  1. Bachelor's degree in English, communications, journalism, or a related field.
  2. Master's degree would be beneficial.
  3. Microsoft Office Suite familiarity is necessary.