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Documentations and Communications Expert
2 weeks ago
South African Bankers Services Company Pty Ltd is seeking a skilled Documentations and Communications Expert to join our team.
Job Description:
We are looking for an experienced documentations and communications expert to create high-quality user guides, service manuals, web training content, and functional & technical documentation.
About the Job:
The successful candidate will be responsible for organizing the collected information to create and edit documentation, videos, or blogs for the user.
Key Tasks:
- Undertake target audience analysis to determine the type of technical documentation that is required to be created.
- Write and/or proofread user guides, service manuals, web training content, and functional & technical documentation.
- Engage with stakeholders to ensure that the documentation is accurate, clear, and concise.
- Manage version control of documents.
- Publish documents.
Requirements:
- Bachelor's degree in English, communications, journalism, or a related field.
- Master's degree would be beneficial.
- Microsoft Office Suite familiarity is necessary.