Quality Assurance and Compliance Specialist

3 weeks ago

Cape Town, Western Cape, South Africa Milkor Integrated System Full time
Job Title: Quality Assurance and Compliance Specialist

At Milkor Integrated Systems, we are committed to delivering exceptional quality and safety in all our products and services. We are seeking a highly skilled Quality Assurance and Compliance Specialist to join our team.

Responsibilities:

* Develop, implement, and maintain quality assurance processes and procedures to ensure compliance with regulatory standards and company policies.
* Conduct audits of processes, systems, and documentation to assess compliance with quality standards and identify areas for improvement.
* Review and analyze data to monitor quality performance indicators (QPIs), such as defect rates, complaints, audit non-conformances, and non-conformance reports.
* Collaborate with cross-functional teams to address quality issues and implement corrective and preventive actions.
* Provide training and guidance to employees on quality assurance processes, procedures, and best practices.
* Participate in the development and review of quality documentation, including standard operating procedures (SOPs), work instructions, test procedures, configuration management, and quality manuals.
* Investigate reports, complaints, and non-conformances to determine root causes and implement corrective actions to prevent recurrence.
* Coordinate and support external audits and inspections by regulatory agencies or customers.
* Maintain accurate records of quality assurance activities, audit findings, and corrective actions taken.
* Stay updated on industry trends, regulatory requirements, and best practices in quality assurance.

Requirements:

* Bachelor's degree or equivalent in quality assurance, engineering, science, or a related field.
* Proven experience in quality assurance or quality control, preferably in a regulated industry such as aviation, military, engineering, transport, tooling, or manufacturing.
* Strong understanding of quality management systems, regulatory requirements, and quality standards (ISO/SACAA regulations).
* Excellent analytical skills with the ability to identify trends, patterns, and root causes of quality issues.
* Detail-oriented mindset with a focus on accuracy and precision in documentation and data analysis.
* Effective communication skills, both verbal and written, with the ability to interact with stakeholders at all levels.
* Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
* Proficiency in using quality assurance tools and software for data analysis and reporting.
* Ability to work independently as well as part of a team, with a collaborative and proactive approach to problem-solving.

Preferred Qualifications:

* Certification in quality management or quality assurance (Lead Quality Auditor, Certified Quality Engineer).
* Bachelor's degree or equivalent.
* Knowledge of statistical analysis techniques and quality improvement methodologies.
* Experience in conducting internal and external audits.
* Familiarity with risk management principles and tools (FMEA, risk assessment).
* Familiarity with root cause analysis tools (Bow tie, Fishbone, 5w).

Consent:

By submitting your information and application, you hereby confirm:

* That you have no objection to us retaining your personal information in our database for future matching/POPI Policy.
* That the information you have provided to us is true, correct, and up to date.

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