Patient Advocate

4 days ago

East London, Eastern Cape, South Africa South African National Blood Service Full time

We are seeking an experienced Donor Care Officer to join our team at the South African National Blood Service. As a key member of our phlebotomy team, you will be responsible for driving business results and ensuring a high-quality donation experience.

Key Accountabilities
  1. Develop and implement strategies to increase donations, improve efficiency, and reduce costs.
  2. Build strong relationships with stakeholders, donors, and staff to drive business growth and enhance the patient experience.
  3. Foster a culture of excellence, innovation, and teamwork to achieve organizational goals.

You will work closely with the Clinic Supervisor to identify training needs, manage staff competency, and develop a learning plan to support the team's growth and development.

Requirements
  • 2 years Registered Professional Nursing experience.

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