Pump Systems Specialist
1 month ago
Location: Head Office in Centurion, with frequent travel across Africa
Role Overview:As an Application Engineer at Curiska, you will play a crucial role in supporting our Sales representatives with all technical aspects related to our products. Your primary focus will be on delivering effective pump system solutions, providing technical support, and ensuring high standards of customer satisfaction.
Key Responsibilities:- Technical Assistance: Aid in the selection and specification of pumps to meet customer requirements.
- Documentation: Prepare detailed technical reports and proposals for clients.
- Client Guidance: Offer expert advice to clients on the most suitable products for their needs.
- Support & Consultation: Provide first-line technical support for pump applications and consult on system-related issues.
- On-Site Support: Assist with the commissioning of products and perform on-site system analysis and fault-finding.
- Reporting: Compile detailed reports with solutions and root cause analysis based on system analysis.
- Sales Collaboration: Work closely with Sales representatives to present and discuss proposed solutions with clients.
- Customer Service: Consistently meet or exceed established Customer Support standards.
We are looking for a highly skilled and experienced Application Engineer with a strong background in mechanical or process engineering. The ideal candidate will have experience in technical support or application engineering, preferably with a focus on pump systems.
Requirements:
- Relevant technical degree or equivalent experience in engineering (Mechanical or process engineer)
- Experience in technical support or application engineering, preferably with a focus on pump systems
- 1-2 years of experience
We offer a competitive salary, benefits package, and opportunities for career growth and development. Our company car, fuel, and phone are provided, and all travel expenses are covered.
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