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Leisure Travel Expert

3 weeks ago

Pretoria, Gauteng, South Africa Cullinan Holdings Full time

Pentravel, part of Cullinan Holdings, is seeking an accomplished Travel Consultant to join their Pretoria team. As a key contributor, you will craft personalized travel experiences for clients, leveraging your expertise and knowledge to exceed their expectations.

Key Performance Indicators
  • To develop and sustain strong relationships with clients, ensuring repeat business and positive word-of-mouth
  • To design and sell bespoke travel packages that cater to individual client needs and preferences
  • To stay current with industry trends, travel regulations, and insurance options
  • To identify opportunities for upselling and cross-selling, promoting the company's preferred partners
  • To maintain accurate records and client data, utilizing the company's operational systems
  • To handle customer complaints and inquiries efficiently and professionally
  • To remain updated on industry developments and best practices
Essential Requirements
  • A minimum of 1 year's experience in sales and target-driven roles
  • Excellent written and verbal communication skills
  • Strong sales and customer service abilities
  • Ability to work effectively under pressure and meet deadlines
  • Proficiency in reservation systems like Amadeus (advantageous)
  • A genuine interest in travel and familiarity with popular destinations
  • A willingness to work weekends and public holidays on a roster basis
  • Filling this role will involve complying with our employment equity policies