Supply Chain Optimization Manager

7 hours ago

Johannesburg, Gauteng, South Africa Boardroom Appointments Full time

Boardroom Appointments is seeking an experienced Supply Chain Coordinator to join our team.

Job Description

We are looking for a highly skilled and organized individual to manage our transport processes, optimize system and process flow, provide excellent customer service, ensure compliance with laws and regulations, and report on activities and progress to support business objectives.

The ideal candidate will have a Diploma in Logistics, Operations, Supply Chain, Business, or a similar field and at least 3-5 years of experience in a Warehouse or Supply Chain environment, with at least 3 years at the Senior Management level.

Key Responsibilities:
  • Transport Process Management
    • Analyze, control, and optimize transport processes for efficient and cost-effective movement of goods.
    • Contribute to strategic and operational plans to meet transportation objectives and budget.
    • Plan, coordinate, and monitor vehicle loading and offloading.
    • Ensure accurate documentation for dispatched goods.
    • Liaise with transport partners for daily planning and deliveries.
    • Collect and analyze data on route efficiency, fuel consumption, delivery times, and costs.
    • Develop transportation metrics and KPIs to track performance.
    • Evaluate transport vendors and ensure compliance with SLAs and cost targets.
    • Host monthly reviews of SLA compliance.
    • Assist in negotiating contracts with carriers based on performance data.
    • Manage claims and incidents per policy.
  • System and Process Optimization
  • Review and optimize transport, material handling, and system processes for improved flow.
  • Analyze current transportation processes and recommend improvements.
  • Collaborate with warehouse and sales teams to implement changes.
  • Conduct cost-benefit analyses on transport initiatives.
  • Monitor transportation expenses for cost-saving opportunities.
  • Analyze routing data for efficient delivery schedules.
  • Address Transport Non-Compliance Requests (NCRs) promptly.
Customer Service
  • Maintain relationships with customers to ensure high service quality.
  • Resolve customer complaints swiftly and provide feedback.
  • Represent the company in stakeholder meetings.
  • Collaborate with customer service teams to enhance delivery performance.
  • Visit customers to understand their constraints regarding loading and offloading.
Compliance
  • Ensure operations comply with laws and regulations, including safety standards.
  • Develop and enforce safety protocols to prevent workplace accidents.
  • Implement emergency procedures and train staff accordingly.
  • Maintain a quality assurance program and risk register.
  • Ensure compliance with internal and external audit findings.
  • Educate the transport team on labor legislation and compliance policies.
Reporting
  • Report on activities and progress to support business objectives.
  • Ensure correct billing processes with Finance.
  • Identify cost-reduction opportunities without sacrificing efficiency.
  • Monitor expenditure against budget and promote resource efficiency.
  • Prepare detailed reports on transport performance, including KPIs.
  • Document vehicle maintenance, safety compliance, and incident reports.
  • Provide insights on transportation costs and efficiency improvements.
  • Compile periodic summary reports for management on transportation activities.

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