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IT Infrastructure Upgrader

1 week ago

Cape Town, Western Cape, South Africa Spinnaker Software Full time

Role Summary

We're seeking a highly motivated Upgrade Technician to join our Customer Support Department at Spinnaker Software. As a key contributor to our team, you will be responsible for upgrading software/systems for our retail clients, working closely with our internal stakeholders to ensure smooth transitions and minimal downtime.

Your Key Responsibilities

  • Upgrade software/systems for retail clients after-hours, leveraging your technical expertise to deliver exceptional results.
  • Collaborate with internal stakeholders to ensure seamless communication and effective project management.
  • Develop and maintain detailed records of upgrade processes and results, providing valuable insights for future improvements.

Requirements

  • Bachelor's degree in Computer Science or related field (recent graduates welcome)
  • A+ and N+ certificate preferred
  • Experience with software upgrades in retail or FMCG environment advantageous
  • Basic knowledge of MS SQL beneficial