Site Security Supervisor
7 days ago
**Job Summary:**
We are seeking an experienced Retail Site Manager to manage three retail outlets at the Mall of Africa Shopping Centre. The successful candidate will have a proven track record in shrinkage control, security operations, and customer service delivery.
About the Role:
This role offers a unique opportunity to join a dynamic team focused on delivering exceptional security services. As a Retail Site Manager, you will be responsible for ensuring that all security requirements are met, identifying potential risks, and developing strategies to mitigate them.
Main Responsibilities:
- Managing three retail outlets at the Mall of Africa Shopping Centre
- Implementing shrinkage control measures to reduce stock losses
- Coordinating security operations to ensure seamless service delivery
- Providing excellent customer service to our clients
- Developing and implementing action plans to prevent stock losses
- Collaborating with security officers to ensure compliance with contractual requirements
- Investigating incidents and reporting on findings
Requirements:
- MATRIC certificate
- PsiRA Grade A or B registration and accreditation
- At least 5 years of retail experience, preferably in a retail store environment
- Experience as a site manager with a security complement
- Knowledge and experience in investigation techniques
- Stock loss and shrinkage action plan knowledge
- Staff management experience
- Computer literacy
- No criminal record
- Sound planning, administration, interpersonal communication, and client liaison skills
- Strong planning, leadership, and organizational skills
- Good interpersonal and communication skills
- Own reliable transport and valid driver's license
- Will work day shifts (Monday to Friday) and every alternate weekend
- Must live in close proximity to the Midrand area
About Us:
Fidelity Services Group is a leading provider of security solutions in Africa, committed to delivering exceptional services that meet the unique needs of our clients.
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