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Process Improvement Specialist

2 weeks ago

Sandton, South Africa Bidvest Bank Limited Full time
About the Role

The Process Improvement Specialist will be responsible for designing and overseeing processes to ensure they are streamlined and effective.

Key responsibilities include developing and managing internal processes, assessing and improving existing processes, implementing automation solutions, and supporting business and project work.

  • Certifications: ITIL, Six Sigma, PMP, or other relevant certifications can enhance qualifications.
  • Experience: Practical experience in IT process management, business process reengineering, or a related area is often required.
  • Training: Training in specific tools and technologies relevant to the role, such as SharePoint, Power Automate, and other process automation tools.

Requirements

Qualifications:

  • Certifications: Relevant certifications can enhance qualifications, such as ITIL, Six Sigma, PMP.
  • Experience: Practical experience in IT process management, business process reengineering, or a related area is often required.
  • Training: Training in specific tools and technologies relevant to the role, such as SharePoint, Power Automate, and other process automation tools.

Competencies:

  • Process Design and Optimization: Proficiency in designing and optimizing IT processes to improve efficiency and effectiveness.
  • Data Analysis: Strong analytical skills to interpret complex data sets, identify patterns, and make data-driven decisions.
  • Project Management: Ability to manage projects, including planning, execution, and monitoring, to ensure timely and successful completion.
  • Automation Tools: Experience with automation tools and technologies to streamline processes and reduce manual intervention.