Technical Support Specialist

2 months ago


Soweto, Gauteng, South Africa beBee Professionals Full time
Customer Service Expert Wanted

beBee Professionals is seeking a skilled Customer Service Expert to provide top-notch technical support to our clients. The ideal candidate will possess a strong technical background, excellent communication skills, and the ability to work independently.

Key Responsibilities:
  • Provide technical support to clients via various channels
  • Troubleshoot technical issues and offer effective solutions
  • Respond to customer inquiries in a timely and professional manner
  • Follow up with customers to ensure their satisfaction
  • Document customer interactions and provide valuable feedback
  • Monitor customer service metrics and suggest improvements
Requirements:
  • Bachelor's degree in Computer Science or a related field
  • At least 2 years of experience in customer service
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Knowledge of customer service principles and practices

We are looking for a dedicated and skilled professional to join our team. If you have the required skills and experience, please apply on beBee.



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