Business Technology Solutions Specialist
3 days ago
We are seeking a highly skilled Business Technology Solutions Specialist to join our team at Telkom Business. The successful candidate will be responsible for identifying business requirements and initiating changes within the system to ensure understanding and input from business throughout the process.
The ideal candidate will have a strong background in business management, IT strategy, and solution processes, with excellent analytical and communication skills. They will also have experience in facilitating business during the change process, aligning changes to company standards, and ensuring documentation and process are followed within Telkom guidelines and policies.
Key Responsibilities:
- Liaise with business to ensure close cooperation at all times.
- Understand business processes and changing needs; consult with business on aligning business processes to delivered functionality.
- Ensure the use of delivered functionality and understand shortfalls within the system, establishing workarounds where possible.
- Streamline business processes by suggesting changes within the process prior to suggesting costly changes within the system.
Education and Experience:
- NQF 6: 3-year Diploma/National Diploma in Information Technology
- 5 years relevant experience
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