Product Technical Support Role

3 days ago


Cape Town, Western Cape, South Africa Electrum Full time

We are looking for a highly skilled Product Technical Support Role candidate to join our team at Electrum. In this position, you will be responsible for providing top-notch technical support to our clients and ensuring the smooth operation of our payment processing products and services.

Key Duties:
  • Respond to and resolve technical inquiries from clients via various communication channels.
  • Troubleshoot and resolve complex technical issues related to VAS and payment processing.
  • Maintain accurate records of client interactions and technical issue resolutions.

If you have a strong background in technical support and are passionate about delivering exceptional customer service, we invite you to apply for this challenging and rewarding opportunity.



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