Senior Client Strategist

7 days ago


Randburg, Gauteng, South Africa NielsenIQ Full time

We are looking for a Senior Client Strategist to join our Strategic Analytics and Insights team at NielsenIQ. In this role, you will work closely with our Brand and Media customers to match SA&I solutions to their key business questions and drive revenue growth through retained business.

Candidates with at least 6-7 years of experience in market research and key account management will excel in this position. Strong interpersonal skills and the ability to dive deep into clients' businesses will enable you to truly understand challenges and questions. You will live and breathe clients, demonstrating the value of SA&I solutions and driving engagement and client relationships.

Responsibilities:

  • Develop and execute strategic account plans with clients to drive revenue growth and retention.
  • Understand client strategies, structures, and key business questions to build sustainable client relationships and intimacy.
  • Conduct regular business reviews with clients to ensure alignment with business objectives and provide actionable insights.
  • Identify and capitalize on opportunities for upselling and cross-selling with clients.
  • Lead a dedicated team of researchers, ensuring they are upskilled and equipped to deliver according to clients' needs.
  • Stay ahead of market research methodologies, client industry trends, and competitor activities to inform strategic decisions.
  • Collaborate with Business Development teams to meet and exceed client expectations.
  • Ensure the delivery of high-quality projects that meet clients' needs and expectations.

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