Fruit Export Quality Assurance Expert

2 weeks ago


Stellenbosch, Western Cape, South Africa Helderberg Personnel Full time

Helderberg Personnel is a leading recruitment agency in Stellenbosch, providing expert staffing solutions to businesses across various industries. We are currently seeking an experienced Fruit Export Quality Assurance Expert to join our team.

About the Role:

The successful candidate will be responsible for ensuring the quality of exported fruits. Key responsibilities include:

  1. Quality Control:
    In-house and/or external training in quality management
    Industry training in export requirements/protocols
    Relevant tertiary qualification
  2. Skills and Experience:
    Good technical knowledge of post-harvest disorders, their causes, and the impact of the export handling chain on fruit quality
    Thorough understanding of economics of claims management and the quantification of losses due to poor quality
    Thorough knowledge of total quality management, quality assurance, and quality control
    Attention to detail and neatness
    Quality-related experience with perishable products
  3. Key Performance Areas:
    Accreditations and market/client specific requirements/protocols:
    • Study and communicate client contracts and technical requirements
      Market/client specific label, marking & inner-packing requirements
      Knowledge and understanding of market specific protocols and requirements
      Assist Growers/Packing facilities in accreditations (Internal audits)
      Control and manage MRL's for various markets
    • Effective Handling and Processing of Quality Feedback/Information:
      • Analyse arrival report information and file all reports
        Flag problem fruit on QX
        Verification and quantification of claims
        Internal quality reporting
        Compile claim reports to growers
      • Marine Insurance Claims:
        • Log claims with insurers
          Follow marine claim procedures
          Gather evidence and documents to support claims
          Compile claim letter and supporting documentation per claim
        • Fruit Inspections:
          • Inspecting fruit at source, port, or market.
            Organizing third-party inspections through internal & external service providers
            Process inspection information.
            Pre-shipment quality control and appropriate action to be taken if necessary
            Compile and upkeep of supplier's quality profiles

About You:

To be successful in this role, you will need:

  • A relevant tertiary qualification
    In-house and/or external training in quality management, industry training in export requirements/protocols
    Quality-related experience with perishable products
  • Excellent communication and negotiation skills
    Strong attention to detail and ability to work accurately under pressure
  • A thorough understanding of quality management principles, including total quality management, quality assurance, and quality control
  • Ability to work effectively in a fast-paced environment and meet deadlines

We Offer:

Helderberg Personnel offers a competitive salary package and opportunities for professional growth and development.

How to Apply:

If you are a motivated and experienced Fruit Export Quality Assurance Expert looking for a new challenge, please submit your application, including your resume and cover letter, to Helderberg Personnel.



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