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Front of House Restaurant Lead

3 weeks ago

Pretoria, Gauteng, South Africa Restaurant Staff Full time

Restaurant Overview

Our restaurant is a popular destination in the heart of Pretoria, known for its mouth-watering dishes, attentive service, and lively atmosphere.

Job Summary

We are seeking an experienced Senior Front of House Restaurant Manager to oversee our front of house operation, ensuring seamless customer experiences and driving revenue growth.

Responsibilities

  • Manage the front of house restaurant operation, including staff management, stock control, and customer service.
  • Collaborate with the kitchen team to deliver excellent food quality and timely order fulfillment.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance operational efficiency.

Requirements and Skills

  • 6+ years of experience in a senior management role in a busy restaurant environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and suppliers.
  • Proven track record of successfully managing high-performing teams, with a focus on customer satisfaction and revenue growth.
  • Demonstrated expertise in restaurant administration, including inventory management, budgeting, and financial reporting.
  • Strong leadership skills, with the ability to motivate and inspire teams to achieve exceptional results.

Salary and Benefits

Competitive salary: R 14 – 18 K net per annum. Opportunity to join a dynamic team, dedicated to excellence in customer service and culinary innovation. A chance to grow your career in a supportive and stimulating environment.