Assistant Store Director

4 days ago


Randburg, Gauteng, South Africa Clicks Group Limited Full time
Job Description

We are seeking a highly motivated and results-driven Retail Operations Manager to join our team at Clicks Group Limited.

The successful candidate will be responsible for supporting the Store Manager in ensuring the efficient operation of the store and delivering exceptional customer service.

Key responsibilities will include:

  • Driving sales and building customer loyalty through the execution of promotional activities and cross-selling, up-selling initiatives.
  • Efficiently executing all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • Maintaining a high level of customer service and ensuring that customers receive a unique and memorable shopping experience.
  • Supporting the Store Manager in managing staff and ensuring that they are motivated and directed to achieve their targets and performance goals.

The ideal candidate will have a strong understanding of financial management principles, retail/FMCG background, and knowledge of stock, cost, risk and compliance management procedures.

They will also require excellent customer service skills, knowledge of labour legislation and IR practices, and people management skills.



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