Financial Systems Integration Specialist

3 weeks ago


Cape Town, Western Cape, South Africa Emporium Full time

Financial Systems Integration Specialist

Location: Remote

Compensation: Competitive salary

Job Overview:

The primary objective of this role is to support both new and existing clients in the integration and migration of their financial web applications.

Qualifications:

  • Completion of Grade 12 with a focus on accounting
  • Possession of a financial qualification (Certificate, Diploma, or Degree)
  • Prior experience in a financial role is advantageous
  • Proficiency in Afrikaans is essential
  • Capability to thrive in a dynamic work environment
  • Excellent communication skills
  • Personable and engaging demeanor
  • Strong organizational skills

Key Responsibilities:

  • Addressing customer inquiries through various communication channels, including phone, email, and virtual meetings.
  • Facilitating the migration of client data from previous financial systems to our current platform.
  • Fostering client relationships while providing assistance with their inquiries.
  • Updating training documentation for system usage.
  • Conducting training sessions via video conferencing to ensure users possess adequate knowledge of the system at basic, intermediate, and advanced levels.


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