IT Systems Manager
2 weeks ago
About Us
Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC is a leading recruitment agency specializing in IT and technology staffing. We have partnered with a prominent organization to find the ideal candidate for this challenging role.
Salary: $120,000 - $180,000 per annum
Job Description
We are seeking an experienced IT Systems Manager to lead our IT department and drive strategic growth. As a key member of our team, you will oversee the management of our IT infrastructure, including servers, networks, and security systems.
Your responsibilities will include:
- Leadership & Management
- Lead and manage a high-performing IT team, providing guidance and technical support to ensure seamless operations.
- Develop and implement IT strategies that align with business objectives, fostering innovation and collaboration within the team.
- CargoWise Support
- Serve as the primary point of contact for all CargoWise-related issues and enhancements, ensuring timely resolution and excellent customer experience.
- Manage the implementation, support, and optimization of CargoWise systems, guaranteeing best practices and compliance with industry standards.
- Infrastructure Management
- Oversee the maintenance and optimization of IT infrastructure, including servers, networks, and security systems, ensuring high availability and reliability of IT services.
- Applications Support
- Manage the application support team, ensuring timely resolution of issues and user support, with a focus on delivering exceptional service quality.
- Put usage controls in place to prevent system and cost abuse, promoting responsible IT practices.
- Coordinate with stakeholders to identify and implement application improvements, driving continuous enhancement.
- CargoWise Systems Integrations
- Oversee integration projects, planning and executing system integration projects to ensure seamless interoperability between software applications, hardware systems, and IT infrastructures.
- Develop integration and test strategies, creating and implementing architectures and platforms to facilitate efficient and secure data exchange and workflow across systems.
- Coordinate with cross-functional teams to gather integration requirements and translate business needs into technical specifications.
- Provide training sessions and create documentation for IT staff and end-users to ensure they understand integration processes and can troubleshoot common issues.
- Report / Budgeting
- Report incident and system information to senior management, ensuring transparency and accountability.
- Annual budgeting for the IT department, prioritizing strategic investments and resource allocation.
- Monthly reporting on IT costs, as defined by senior management, maintaining financial discipline and stewardship.
- Strategic Planning
- Assess current IT systems and infrastructure to identify areas for improvement, driving digital transformation and innovation.
- Plan and execute IT projects to enhance operational efficiency and effectiveness, ensuring alignment with business goals.
- Compliance & Security
- Ensure adherence to IT security policies and data protection regulations, safeguarding sensitive information and upholding corporate responsibility.
- Conduct regular audits and risk assessments to protect company data, maintaining a proactive and resilient approach to cybersecurity.
Required Skills and Qualifications
- MATRIC CERTIFICATE
- Bachelor's degree in Information Technology or a related field – essential
- Certified CargoWise Professional – mandatory
- AWS certifications (an advantage)
- Network certifications (an advantage)
- Proven experience managing an IT department
- Experience in IT infrastructure planning and development
Benefits
- Fair salary package
- Ongoing professional development opportunities
- Dynamic and supportive work environment
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