Warehouse Operations Manager

1 week ago


Cape Town, Western Cape, South Africa West Coast Personnel Full time
Warehouse Manager Job Description

West Coast Personnel is seeking a highly skilled and experienced Warehouse Manager to join our team. As a key member of our operations team, you will be responsible for overseeing all aspects of warehouse operations to ensure efficiency, accuracy, and compliance with company standards and regulations.

Key Responsibilities:
  • Monitor and oversee the receiving and dispatching processes to ensure timely and accurate handling of incoming and outgoing stock.
  • Plan and oversee the process of picking and packing of stock, ensuring accuracy and sufficient space for storage.
  • Facilitate the process of cycle counting of stock using Kerridge software to maintain accurate inventory records.
  • Manage bi-annual stock counts to reconcile physical inventory with system records.
  • Ensure all breakages are processed and disposed of according to established procedures.
  • Manage day-to-day administration and management of warehouse staff, including scheduling, training, and performance management.
  • Ensure compliance with the Occupational Health and Safety Act, including fire safety, personal protective equipment (PPE), stacking procedures, and general safety in the warehouse and yard.
  • Perform daily opening and closing procedures for the warehouse.
  • Address and resolve customer complaints related to warehouse operations.
  • Maintain the highest level of customer service by ensuring orders are fulfilled accurately and on time.
  • Manage costs and usage of warehouse consumables to optimize efficiency and minimize waste.
Requirements:
  • Minimum Grade 12 National Certificate
  • Minimum 3-year tertiary diploma or degree in: Logistics Management; Supply Chain Management; Operations Management; Business Administration with a focus on logistics or operations; Industrial Engineering or similar relevant qualification.
  • 5-10 years of warehouse working experience in the FMCG/Wholesale industry, with at least 5 years at a management level.
  • Working knowledge of inventory management ERP software, with Kerridge knowledge and experience being advantageous.
  • Must be fluent in both English & Afrikaans in reading, writing and speaking.
  • Strong leadership skills with the ability to manage and motivate employees.
  • Excellent interpersonal and presentation skills.
  • Above-average proficiency in MS Office applications.
  • Ability to work under pressure, and according to tight deadlines.
  • Aptitude in decision-making and problem-solving.
  • Excellent timekeeping, work ethic, and attendance record.
  • Willingness to work extended trading times, weekends, and public holidays.
  • Own reliable car


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