Customer Experience Specialist
1 day ago
We are seeking a Customer Experience Specialist to join our team at Bonafide Human Capital in Pinetown. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.
Your primary responsibilities will include:
- Acting as an interface between the technical team and customers to ensure quality service delivery.
- Providing estimated cost analysis of repairs and routine maintenance to customers.
- Determining the services necessary and predicting the time needed for completion.
- Maintaining constant communication with customers throughout the repair process.
- Preparation of service estimates and selling routine maintenance/repair services.
- Conducting follow-ups regarding services and customer inquiries.
Key Skills and Qualifications
To be successful in this role, you will require:
- A strong understanding of customer service principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Basic mathematical ability (numeracy).
- Knowledge of relevant operating systems would be an advantage.
- Multilingual skills with languages commonly spoken in the area and customer base are necessary.
Bonafide Human Capital
Bonafide Human Capital is a leading human capital solutions provider in South Africa. We specialize in recruitment, talent management, and HR consulting services. Our mission is to deliver exceptional results and exceed our clients' expectations.
-
Packaging Customer Care Specialist
1 day ago
Pinetown, KwaZulu-Natal, South Africa Stratogo Full timePackaging Customer Care SpecialistAbout the PositionWe are looking for a highly motivated Packaging Customer Care Specialist to join our team. As a key player in our customer service department, you will be responsible for delivering exceptional service standards and driving business growth.Main ResponsibilitiesRespond to customer inquiries and resolve...
-
Customer Relations Specialist
4 days ago
Pinetown, KwaZulu-Natal, South Africa The Wright Recruitment Full timeThe Wright Recruitment seeks a highly skilled and experienced Internal Sales and Customer Service Manager to join our team in Pinetown. In this role, you will be responsible for managing customer relationships, resolving customer issues, and ensuring timely delivery of products and services.You will work closely with cross-functional teams to develop and...
-
Internal Sales and Customer Service Manager
4 days ago
Pinetown, KwaZulu-Natal, South Africa The Wright Recruitment Full timeWe are seeking a Customer Relations Specialist to join our team in Pinetown. In this role, you will be responsible for managing customer interactions, resolving customer complaints, and ensuring timely delivery of products and services.You will work closely with sales teams to develop and implement sales strategies that drive business growth. Additionally,...
-
Automation Specialist
4 days ago
Pinetown, KwaZulu-Natal, South Africa Armstrong Appointments Full timeJob DescriptionArmstrong Appointments is seeking a highly skilled Automation Specialist to join our team. The ideal candidate will have experience in variable frequency drives, PLCs, and industrial automation.The successful candidate will be responsible for growing the current turnover of VSD and PLC sales, identifying new opportunities and customers in the...
-
Sales Support Specialist
4 days ago
Pinetown, KwaZulu-Natal, South Africa Mpact Plastics Full timeAn opportunity has arisen for a Sales Support Specialist at Mpact Plastics Pinetown. This is a multi-faceted role requiring a professional with a background in internal sales and customer management. The successful candidate will report to the Operations Manager and be responsible for:Responding to customer inquiries and resolving complaints related to...
-
Account Growth Specialist South Africa
4 days ago
Pinetown, KwaZulu-Natal, South Africa CTA Recruitment Full timeAbout UsCTA Recruitment is a leading recruitment agency in South Africa. We are seeking a Account Growth Specialist to join our team in Pinetown. As an Account Growth Specialist, you will be responsible for driving business growth and achieving sales targets.Responsibilities:Sales Planning: Develop and execute sales account plans to ensure targets are...
-
Pinetown, KwaZulu-Natal, South Africa Watershed Consulting Full timeCompany OverviewWatershed Consulting is a leading provider of automotive industry services. We are seeking a highly skilled and experienced Service Advisor to join our workshop team.Job DescriptionAs a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our workshop. Your key...
-
Packing and Delivery Specialist
3 days ago
Pinetown, KwaZulu-Natal, South Africa Pedros Full timeJob DescriptionAs a Packing and Delivery Specialist at Pedros, you will be responsible for ensuring that all orders are packed and delivered to our customers in a timely and accurate manner.Key Tasks:Packing orders correctly and efficiently.Maintaining high levels of customer satisfaction through excellent communication and problem-solving...
-
Customer Service Liaison
1 day ago
Pinetown, KwaZulu-Natal, South Africa Stratogo Full timeCustomer Service LiaisonAbout StratogoStratogo is a well-established Packaging company with a strong presence in the industry. Our team of experts works together to deliver exceptional customer service and drive business growth.The RoleWe are seeking a skilled Customer Service Liaison to join our team. As a key member of our support staff, you will serve as...
-
Customer Service Lead
9 hours ago
Pinetown, KwaZulu-Natal, South Africa CFAO Full timeKey ResponsibilitiesThe Customer Service Lead at CFAO is responsible for leading the customer service team, ensuring that they provide excellent service to customers. This includes managing customer complaints, processing service agreements, and creating order numbers.The ideal candidate will have strong leadership skills, with the ability to motivate and...
-
Customer Relationship Administrator
4 days ago
Pinetown, KwaZulu-Natal, South Africa Mpact Plastics Full timeWe are seeking an accomplished Customer Relationship Administrator to join our team at Mpact Plastics Pinetown. This role demands a highly motivated individual with expertise in internal sales and customer management. The selected candidate will report to the Operations Manager and be accountable for:Negotiating with customers to resolve complaints related...
-
Technical Maintenance Specialist
7 days ago
Pinetown, KwaZulu-Natal, South Africa Groupe CFAO Full timeJob DescriptionWe are seeking a skilled Technical Maintenance Specialist to join our team at Groupe CFAO. As a key member of our Technical Services department, you will be responsible for maintaining and servicing material handling equipment and systems on company premises or at customer sites.The successful candidate will possess excellent troubleshooting...
-
Facilities Maintenance Specialist
2 days ago
Pinetown, KwaZulu-Natal, South Africa Route Management (Pty) Ltd Full time**Job Description**At Route Management (Pty) Ltd, we are committed to delivering exceptional service to our customers. Our Facilities Maintenance Specialist plays a critical role in maintaining the integrity and functionality of our equipment and facilities.**Responsibilities**Manage and execute maintenance schedules to minimize downtime and ensure optimal...
-
Stratogo Customer Service Role
1 day ago
Pinetown, KwaZulu-Natal, South Africa Stratogo Full timePinetown Customer Service Position OverviewWe are seeking a skilled Customer Service Representative to join our team in Pinetown. The ideal candidate will have experience working in a customer-facing role, strong communication skills, and proficiency in Syspro/Microsoft Office.Key ResponsibilitiesRespond to customer inquiries and resolve issues...
-
Pinetown Customer Service Position
1 day ago
Pinetown, KwaZulu-Natal, South Africa Stratogo Full timeCustomer Service Representative Job DescriptionWe are seeking an experienced Customer Service Representative to join our team in Pinetown. The successful candidate will be responsible for providing excellent customer service, responding to customer inquiries, and resolving issues efficiently.Key ResponsibilitiesManage incoming calls and customer service...
-
Job for Customer Service in Pinetown
1 day ago
Pinetown, KwaZulu-Natal, South Africa Stratogo Full timeCustomer Service Representative RoleWe are seeking an experienced Customer Service Representative to join our team in Pinetown. The successful candidate will be responsible for providing excellent customer service, responding to customer inquiries, and resolving issues efficiently.Key ResponsibilitiesManage incoming calls and customer service...
-
Pinetown, KwaZulu-Natal, South Africa ALPLA INC. Full time**Job Summary**We are seeking an experienced Account Management Specialist for Global Clients to join our sales team. As a critical member of our organization, you will be responsible for managing global client relationships and driving business growth in key markets.**Key Responsibilities:**Develop and implement sales strategies to drive revenue growth and...
-
Customer Service and Sales Coordinator
4 days ago
Pinetown, KwaZulu-Natal, South Africa Mpact Plastics Full timeRole RequirementsThe ideal candidate should have:A minimum of 2 years of working experience in an internal sales and/or customer support environment.A tertiary qualification in Sales and/or Marketing.Intermediate Microsoft Excel & Microsoft Office skills.A working knowledge of customer profiles.PREFERRED: Working knowledge in the Plastic Industry and FMCG.
-
Vehicle Service Claims Specialist
1 day ago
Pinetown, KwaZulu-Natal, South Africa Bonafide Human Capital Full timeBonafide Human Capital is seeking a professional Vehicle Service Claims Specialist to join our team in Pinetown.The role requires effective management of warranty claims, ensuring timely and accurate processing, and delivering exceptional customer service.Main Responsibilities:Loading all warranty claims on the systemManaging warranty claim storageConducting...
-
Pinetown, KwaZulu-Natal, South Africa Stratogo Full timeStratogo Customer Service Representative JobA well-established Packaging company, Stratogo, has a vacancy for a Customer Service Representative in Pinetown. The successful candidate will serve as the liaison between customers and internal departments to ensure excellent service standards.About the RoleThe ideal candidate will have strong communication...