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Commercial Lines Underwriter Assistant
3 weeks ago
This Insurance Consultant position at Santam Operations, Commercial Contact Centre is designed to provide a comprehensive service and support to brokers. The ideal candidate will be responsible for servicing broker requests, dealing with general insurance and policy-specific enquiries, and ensuring timely resolution of all insurance queries. Additionally, the successful candidate will manage client expectations, adhere to underwriting criteria, and contribute to improving processes.
Key Skills and Qualifications
The successful candidate should possess excellent communication skills, both verbal and written, and have excellent interpersonal skills. A Matric/Grade 12 qualification with commercial lines FAIS credits and a relevant insurance-related qualification (e.g., NQF level 5) are essential. Proven work experience in commercial, agriculture policy administration, and underwriting within the short-term insurance industry is also required. Furthermore, the ability to adapt to changing situations, optimize work processes, and contribute independently is crucial.
