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Project Operations Coordinator

3 weeks ago

Benoni, Gauteng, South Africa Progression Digital Full time
Client Service Manager Wanted
We're a digital agency based in Johannesburg, specialising in brand strategy, design, website development, and digital marketing. As our next Client Service Manager, you'll play a key role in driving business growth and delivering exceptional client experiences.

About the Role:
This is an exciting opportunity for someone with experience in client service, account management, or traffic management. You'll be responsible for managing client relationships, overseeing project workflows, and collaborating with our design, development, and content teams.

Your Key Responsibilities Will Include:
  1. Developing and implementing strategies to grow client relationships and revenue.
  2. Coordinating project workflows and timelines to ensure successful delivery.
  3. Working closely with our designers, developers, and content creators to deliver high-quality results.
  4. Providing exceptional customer service and support to clients and stakeholders.
  5. Continuously improving processes and efficiency to drive business success.

Requirements:
We're seeking someone with excellent communication and organisational skills, who is passionate about delivering exceptional client experiences. You'll need to be proficient in project management tools and have a proactive mindset to juggle multiple projects.

About Our Culture:
We're a close-knit team that values collaboration, creativity, and flexibility. We're looking for someone who shares these values and is excited about joining a dynamic, hands-on environment.