Senior Account Manager
2 days ago
Frank Consult is seeking a seasoned Senior Account Manager to lead the debtor recovery process.
Estimated Salary: $65,000 - $85,000 per year
This role requires a meticulous and organised individual with experience in managing accounts receivable processes, ensuring prompt collection of customer payments, and maintaining precise financial records.
Key Responsibilities:
- Manage the full debt collection process, including invoicing, tracking overdue payments, and following up with clients to ensure timely settlements.
- Maintain an up-to-date and accurate record of all client accounts, ensuring that outstanding balances are accurately reflected.
- Build and maintain strong client relationships, sending payment reminders and communicating requirements professionally.
- Investigate and resolve discrepancies or issues related to customer payments, working closely with the billing and finance teams to reconcile accounts.
- Prepare monthly statements and detailed reports on accounts receivable status, including aged debtors and key performance metrics.
- Identify high-risk accounts and develop proactive collection strategies to minimise the risk of bad debt.
- Ensure compliance with credit policies, company standards, and relevant regulations.
- Contribute to the development and improvement of accounts receivable procedures and controls.
- Collaborate with sales and operations teams to resolve customer queries or disputes efficiently.
Requirements & Skills:
- Minimum 3 years of experience in debtor control, credit management, or accounts receivable.
- Diploma or qualification in Accounting, Finance, or a related field.
- Strong understanding of credit policies, collections processes, and debtor management principles.
- Proficiency in accounting software and Microsoft Office Suite, particularly Excel.
- Excellent communication and negotiation skills with a customer-focused approach.
- Strong organisational skills, attention to detail, and ability to work effectively under pressure.
- Analytical skills to assess potential risk factors and take proactive measures.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth within a dynamic logistics environment.
- A collaborative team culture with a focus on financial stability and operational efficiency.
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