Senior Account Manager

2 days ago


Stellenbosch, Western Cape, South Africa Frank Consult Full time

Frank Consult is seeking a seasoned Senior Account Manager to lead the debtor recovery process.

Estimated Salary: $65,000 - $85,000 per year

This role requires a meticulous and organised individual with experience in managing accounts receivable processes, ensuring prompt collection of customer payments, and maintaining precise financial records.

Key Responsibilities:

  • Manage the full debt collection process, including invoicing, tracking overdue payments, and following up with clients to ensure timely settlements.
  • Maintain an up-to-date and accurate record of all client accounts, ensuring that outstanding balances are accurately reflected.
  • Build and maintain strong client relationships, sending payment reminders and communicating requirements professionally.
  • Investigate and resolve discrepancies or issues related to customer payments, working closely with the billing and finance teams to reconcile accounts.
  • Prepare monthly statements and detailed reports on accounts receivable status, including aged debtors and key performance metrics.
  • Identify high-risk accounts and develop proactive collection strategies to minimise the risk of bad debt.
  • Ensure compliance with credit policies, company standards, and relevant regulations.
  • Contribute to the development and improvement of accounts receivable procedures and controls.
  • Collaborate with sales and operations teams to resolve customer queries or disputes efficiently.

Requirements & Skills:

  • Minimum 3 years of experience in debtor control, credit management, or accounts receivable.
  • Diploma or qualification in Accounting, Finance, or a related field.
  • Strong understanding of credit policies, collections processes, and debtor management principles.
  • Proficiency in accounting software and Microsoft Office Suite, particularly Excel.
  • Excellent communication and negotiation skills with a customer-focused approach.
  • Strong organisational skills, attention to detail, and ability to work effectively under pressure.
  • Analytical skills to assess potential risk factors and take proactive measures.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth within a dynamic logistics environment.
  • A collaborative team culture with a focus on financial stability and operational efficiency.


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