Incident Response Team Lead

1 week ago


Stellenbosch, Western Cape, South Africa TSU Protection Services Full time
About the Role

We are looking for an experienced and dynamic Incident Response Team Lead to join our team at TSU Protection Services. The successful candidate will be responsible for leading incident response activities, responding to security incidents, and maintaining a secure environment.

The ideal candidate will possess excellent leadership skills, strong problem-solving skills, and be able to work well under pressure. Additionally, experience with Eocortex & Axis would be beneficial for this role.

Key Responsibilities:

  1. Incident Response: Respond promptly to security incidents by reacting to the situation and taking appropriate action. Coordinate with security personnel and responders to address potential threats or breaches.
  2. Team Leadership: Lead the incident response team, providing guidance and direction to team members. Ensure that all team members are aware of their roles and responsibilities.
  3. System Maintenance: Conduct regular checks on surveillance equipment, alarm systems, and monitoring systems to ensure proper functionality. Report any malfunctions, faults, or irregularities to the designated technical support team and Control Centre manager.
  4. Documentation: Maintain accurate records of surveillance activities, incidents, and responses. Generate detailed reports for management, summarizing daily activities and incidents.
  5. Communication: Effectively communicate with security personnel, law enforcement, and other relevant parties during stressful and intense situations.


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