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IT Systems Specialist

2 weeks ago

Cape Town, Western Cape, South Africa Guardrisk Full time

As a key member of our IT department, you will play a critical role in managing the day-to-day operations of our OWLS system.

Job Description

This role involves:

  1. Developing and maintaining reports and templates used in the Owls system
  2. Unit testing and system testing of Owls system changes and enhancements
  3. Analyzing system issues and implementing practical solutions
  4. Training and guiding users and assisting with user queries

The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional user support.

NB Applicants must reside in Cape Town.

Requirements

A formal education in an appropriate field is required, as well as advanced SQL programming training.

Minimum of 5 - 7 Years IT Experience in dealing with teams within geographical and technical complex environment.

Extensive exposure to SQL programming and database systems is required.

Work Environment

You will work closely with stakeholders to ensure effective business alignment.

Deliver successful end user support to Business.

Implement and adhere to best practice guidelines, policies, processes, and procedures.