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Pharmaceutical Care Specialist
1 week ago
About the Role:
We are seeking a highly skilled Pharmaceutical Care Specialist to join our team at Clicks Group Limited. This permanent position involves providing exceptional pharmaceutical care services and performing day-to-day dispensary administration according to our company's Standard Operating Plans (SOPs).
Key Responsibilities:- Customer Service: Deliver high standards of customer service and care, ensuring a positive experience for our clients.
- Stock Control and Administration: Efficiently manage stock control and administration, including repacking of medicine, to maintain optimal inventory levels.
- Dispensary Administration: Perform dispensary administration tasks with accuracy and attention to detail, adhering to our SOPs.
- Health Advice: Provide general health advice to customers, promoting healthy living and wellness.
- Housekeeping and Merchandise Display: Maintain high standards of housekeeping and merchandise display, contributing to a visually appealing store environment.
- Ad Hoc Requirements: Assist with ad hoc requirements as needed, demonstrating flexibility and adaptability.
Requirements:
- Matric with Maths: Possess a Matric certificate with Mathematics as a core subject.
- Health Professions Council of South Africa Requirements: Meet the minimum requirements set by the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic).
Skills and Qualifications:
- Product Knowledge: Possess in-depth product knowledge of the health isle and OTC products.
- SAPC and Legal Knowledge: Demonstrate knowledge of SAPC and relevant legal requirements.
- Customer Service Orientation: Exhibit excellent customer service skills, ensuring a positive experience for our clients.
- Team Player: Work collaboratively as part of a team, fostering a positive and supportive work environment.
- Integrity and Ethical Working Practice: Adhere to principles of integrity and ethical working practice, upholding the highest standards of professionalism.
- Accuracy and Attention to Detail: Ensure accuracy and attention to detail in all aspects of dispensary administration.
- Basic Calculations: Possess basic calculation skills, applying mathematical concepts to real-world scenarios.
- IT Business Operating Systems: Demonstrate proficiency in IT business operating systems, utilizing technology to enhance productivity.
- MS Office: Possess advanced skills in Microsoft Office applications, effectively using software tools to streamline tasks.
- Principles and Values: Embody the principles and values of our organization, upholding a culture of excellence and professionalism.
- Working with People: Effectively interact with people from diverse backgrounds, fostering strong relationships and communication.
- Delivering Results and Meeting Customer Expectations: Consistently deliver results, meeting or exceeding customer expectations while maintaining a high level of quality.
- Following Instructions and Procedures: Follow established instructions and procedures, ensuring compliance with organizational policies.
- Relating and Networking: Develop and maintain strong relationships with colleagues, partners, and stakeholders, building a network of connections.
- Planning and Organising: Plan and organize tasks efficiently, prioritizing responsibilities to meet deadlines.
