Retail Sales Professional

4 days ago


Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full time

About the Role

The position of Sales Advisor is available at Clicks Group Limited, located at Watercrest Mall in Durban. As a key member of our sales team, you will be responsible for delivering exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

Job Responsibilities:

  1. To drive sales of the store through cross and up selling.
  2. To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
  3. To create an appealing shopping environment for customers.
  4. To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
  5. To increase profitability and brand loyalty with customers.
  6. To ensure continuity of excellent customer service.
  7. To demonstrate listening and interpersonal skills.
  8. To exhibit problem-solving ability.

Requirements

In order to be successful in this role, you will need to have experience in cosmetics and retail in sales or service environment. Additionally, you should possess good understanding of retail principles, ability to interact with customers effectively, and apply selling skills. A good understanding of stock management principles is also essential.



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