Senior Quality Assurance Engineer
3 weeks ago
We are seeking a highly skilled and experienced QA Tester and Support Technician Team Lead to join our dynamic and growing software development company. This is a 6-month contract vacancy, and the position is office-based only.
About the RoleThis dual-role position combines Quality Assurance testing and technical support leadership to ensure the delivery of high-quality software products while providing exceptional support to our users. The ideal candidate will have a strong background in software testing, excellent problem-solving skills, and the ability to lead and mentor a team.
Key Responsibilities- Develop a deep understanding of the solution and its technical requirements.
- Design and execute comprehensive testing strategies, analyze test results, and identify areas for improvement.
- Lead and manage a team of QA testers and technical support specialists, providing guidance and mentorship to ensure the delivery of high-quality software products.
- Analyze support request data, conduct root cause analyses, and translate insights into actionable system enhancements.
- Communicate technical information to non-technical audiences and provide exceptional support to users.
- Software engineering qualification or a related field.
- 5 years minimum experience in Quality Assurance Testing and technical support leadership.
- Proficiency in testing methodologies, tools, and frameworks.
- Familiarity with support ticketing systems and customer relationship management software.
Please note that CVs will be kept for future use. If you do not hear from us within 2 weeks, please consider your application as unsuccessful.
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Centurion, Gauteng, South Africa H2R Africa Full time{"h2": "Job Title: QA Tester and Support Technician Team Lead", "p": "At H2R Africa, we are seeking a highly skilled QA Tester and Support Technician Team Lead to join our dynamic software development team. This is a 6-month contract position that requires a strong background in software testing, excellent problem-solving skills, and the ability to lead and...
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