Sales Representative

1 month ago


Cape Town, Western Cape, South Africa Signa Opportunity Full time
About the Role

As a Sales Agent with Signa Opportunity, you will be responsible for achieving specific sales and service requirements. Your primary goal is to assist in reaching sales targets at designated branches while maintaining high energy levels.

Responsibilities:
  • Assist in meeting sales targets at assigned branches.
  • Achieve individual targets as communicated by your line manager.
  • Ensure enthusiasm and maintain suitable energy levels at all times.
  • Welcome customers when conducting promotions or processing transactions in-store.
  • Gather new leads through various selling and promotional activities.
  • Promote products and services including but not limited to sim-only deals, prepaid voice and data, top-up, post-paid voice and data, LTE, smart-voice, DSL, and Fibre packages.
  • Analyze customer needs to determine reasons for store visits.
  • Provide product information and service recommendations based on customer needs.
  • Advise customers on required documentation for applying products and/or services.
  • Verify customer paperwork to detect fraudulent applications.
  • Ensure BVS, mandate, and paperless compliance within the store and resolve discrepancies.
  • Log cases related to customer queries, suspected fraudulent applications, and detected risks when conducting relevant checks.
  • Follow up with customers on application status and queries.
  • Inform clients about turn-around times and back-office processes.
  • Complete and update relevant sheets, reports, and trackers as per company requirements.
  • Attend and complete necessary training sessions.
  • Stay updated on latest devices, trends, competitive products, and services.
Requirements:
  • Matric pass.
  • Good communication skills.
  • Well-groomed appearance.
  • Basic computer literacy.
  • Target-driven mindset.
  • South African unemployed youth aged between 18 and 34.
  • No prior participation in the YES Program.

Please note that if you have not heard from the Signa Opportunity team within two weeks after submitting your application, consider your application unsuccessful.


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