Cloud Ambassador

5 days ago

Pretoria, Gauteng, South Africa Amazon Full time
Job Description

We are seeking a highly motivated Cloud Ambassador - AWS Support to join our team at Amazon. As a Cloud Ambassador, you will act as the primary point of contact for customers seeking support for our cloud-based services, providing expert-level guidance and support to ensure successful adoption and utilization of our products.

You will work closely with cross-functional teams to develop and deliver training programs, documentation, and other resources to enhance the customer experience, driving initiatives that improve support-related processes and our customers' satisfaction.

Responsibilities
  • Providing expert-level support and guidance to customers
  • Developing and delivering training programs and resources
  • Driving initiatives to improve support-related processes and customer satisfaction

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