Senior Collections Specialist
2 weeks ago
The Senior Collections Coach is responsible for managing and improving overall collections performance and book growth of a province. This role involves providing remote and face-to-face support to regional and branch network personnel by means of travelling to required locations.
Key Responsibilities- Provide training and coaching to Financial Consultants, Branch Guides & Customer Relations Consultants on effective collections strategies.
- Focusing on poor performing branches and Financial Consultants forward roll rate specifically Active Collections to Legal, identifying areas for improvement and implementing corrective actions.
- Daily management of Debi Check Pre & Post Disbursement, ensuring seamless operations and minimizing disruptions.
- Offer advice, guidance, systems, processes, and procedures to Provincial Managers and Area Managers to facilitate effective collections functions.
- Drive implementation of Book Retention and Growth strategies based on collections performance as provided by Collections Management.
- Engage with Call Centre and Pay date Management and Customer Solutions to provide intelligence around employers in the region, focusing on pay dates, Industrial Action, Retrenchments, and closures.
- Assist with tracing of clients that the Call Centre has not been able to contact, utilizing effective communication and negotiation skills.
- Plan, execute, monitor, and manage all current collections functions/processes for the regions assigned, achieving set targets and KPIs.
- Provide support to all assigned Area Managers and Provincial Manager in the region with regards to arrears accounts follow-ups, ensuring timely resolution and minimal losses.
- Generate daily, weekly, and monthly Collections Reports, trend analysis, Quality assessment, and Audits per Branch, Area, and Region, highlighting key findings and recommendations.
- Handle complex queries escalated by branches (that do not require Central Collections or Complaints department intervention) by dealing with clients via telephone and other digital channels in adherence to procedural, productivity, and quality standards.
-
Collection Specialist
2 weeks ago
Pretoria, Gauteng, South Africa Dante Personnel Full timeCompany OverviewDante Personnel is a leading provider of recruitment solutions, dedicated to connecting top talent with innovative businesses.Job SummaryWe are seeking a highly skilled Collection Specialist to join our team. In this role, you will be responsible for collecting arrear amounts owed to our clients through effective communication and negotiation...
-
Pretoria, Gauteng, South Africa Kontak Recruitment Full timeSenior Debt Collection Specialist: FMCG Sector:Kontak Recruitment is seeking an experienced Senior Debt Collection Specialist to join our client's team in the FMCG sector. This role involves managing debtors' reconciliations, handling collections, and ensuring accurate financial records.The ideal candidate will have strong experience in debtors'...
-
Blood Collection Specialist
7 days ago
Pretoria, Gauteng, South Africa Ampath Trust Full timeAmpath Trust seeks a skilled Blood Collection Specialist to join our team. The ideal candidate will have relevant HPCSA/SANC registration, Phlebotomy or Nursing qualification, and experience in a pathology or hospital environment.Key Responsibilities:Maintain good client relations and promote the image of AmpathManage cash flow to facilitate payment...
-
Debt Collection Specialist
3 days ago
Pretoria, Gauteng, South Africa Medipost Full timeWe are seeking an experienced Debt Collection Specialist to join our Finance Team at Medipost Pharmacy in Gezina. The ideal candidate will possess excellent communication skills, be highly organized, and have a keen eye for detail.Key ResponsibilitiesCollections: Follow up on outstanding patient accounts, negotiate payment plans, and resolve disputes...
-
Debt Collection Specialist
1 week ago
Pretoria, Gauteng, South Africa The Building Company Full timeAt The Building Company, we are seeking a skilled Debt Collection Specialist to join our team in Wonderboom Shared Services. This is a fixed-term contract opportunity that offers a market-related salary.Job Type: ContractPositions Available: 1Key ResponsibilitiesCredit application approval and account managementEffective debt recovery and minimizing bad...
-
Debt Collection Specialist
1 week ago
Pretoria, Gauteng, South Africa Mh Solutions Full timeRole OverviewMh Solutions is a leading provider of vehicle telematics services, leveraging in-house technology to deliver high-quality and financially sound solutions for fleet operators across 23 countries.We are seeking a skilled Debt Collection Specialist to join our team, where you will be responsible for the recovery of outstanding payments from...
-
Debt Collection Specialist Lead
1 week ago
Pretoria, Gauteng, South Africa Afrizan Full timeTerry Soot is seeking an experienced Debt Collection Specialist Lead to join our team. In this role, you will be responsible for analysing financial data to identify trends, discrepancies, and opportunities for optimisation. Your expertise in financial analysis and leadership will enable you to develop and enhance financial systems, processes, and...
-
LPN - Plasma Collection Specialist
2 weeks ago
Pretoria, Gauteng, South Africa Agc Recruitment Full timeJob Title: LPN - Plasma Collection SpecialistJob Summary:We are seeking a skilled LPN to join our team as a Plasma Collection Specialist. In this role, you will be responsible for managing donor medical needs, educating donors on the plasmapheresis process, and ensuring compliance with all applicable policies and regulations.Key Responsibilities:Manage donor...
-
Biodiversity Collections Specialist
2 days ago
Pretoria, Gauteng, South Africa The South African National Biodiversity Institute (SANBI) Full timeThe South African National Biodiversity Institute (SANBI) is seeking a highly motivated and experienced professional to lead the management and coordination of biodiversity collections in South Africa.This role involves developing and implementing data, curation, staffing and capacity development strategies and policies relating to biodiversity collections...
-
Senior Collections Process Manager
7 days ago
Pretoria, Gauteng, South Africa Standard Bank Group Full timeJob DescriptionWe are seeking a Senior Collections Process Manager to oversee an enhanced personalised and professional collections process for clients, ensuring consistent service delivery.Responsibilities:Create and implement effective collection strategiesLead teams to achieve high-quality client interactionsMaintain records and reports on collection...
-
Debtor Collections Specialist
6 days ago
Pretoria, Gauteng, South Africa Fidelity Services Group Full timeJob DescriptionThe position of Debtor Collections Specialist exists within our finance department. This role reports directly to the Finance Manager and is responsible for performing the full credit control functions.The primary objective of this position is to ensure timely collections from debtors, thereby maintaining a healthy cash flow. You will be...
-
Pretoria, Gauteng, South Africa Pepkor Lifestyle Full timeAbout This Opportunity">We're seeking a highly organized and motivated individual to join our Account Management team as a Collections Specialist.In this role, you'll be responsible for managing customer relationships, securing payments, and resolving any issues that may arise. You'll work closely with our team to achieve sales and collection targets, all...
-
Debt Collection Operations Specialist
2 weeks ago
Pretoria, Gauteng, South Africa Vulcan Recruit Full timeAbout the Role">Vulcan Recruit is seeking a highly skilled Debt Collection Operations Specialist to join our dynamic team. As a key member of our Fintech sector, you will have the opportunity to drive process improvements, leverage data insights, and deliver exceptional customer experiences.
-
Commercial Collections And Credit Specialist
2 weeks ago
Pretoria, Gauteng, South Africa Findojobs South Africa Full timeJob Summary:This is a fantastic opportunity for an experienced Commercial Collections And Credit Specialist to join our team at Findojobs South Africa. As a key member of our Order To Cash function, you will be responsible for managing customer credit applications, resolving collections issues, and maintaining accurate records.Your Key Responsibilities Will...
-
Senior Confectionery Business Developer
2 weeks ago
Pretoria, Gauteng, South Africa Specialist Confectionery Full timeSenior Confectionery Business DeveloperAs a Confectionery Business Development Specialist, drive sales growth by leading operational improvement initiatives and building high-performing teams.Key Responsibilities:Analyze performance metrics to identify areas for improvement and develop solutions to enhance operational efficiency.Promote leadership and...
-
Specimen Collection Specialist
2 weeks ago
Pretoria, Gauteng, South Africa Ampath Trust Full timeJob DescriptionThe Specimen Collection Specialist will play a critical role in ensuring the smooth operation of our laboratory services. Key responsibilities include maintaining good client relations, managing cash flow, performing administrative tasks, and upholding relevant standards.
-
Omf Senior Collections Coach
2 weeks ago
Pretoria, Gauteng, South Africa Old Mutual Full timeOld Mutual Finance is currently seeking to appoint a Senior Collections Coach.This is a provincially based role that forms part of the Old Mutual Finance Collection Team.The objective of this role is to manage and improve overall collections performance and book growth of a province. Provide remote and face-to-face support to the relevant regional and branch...
-
Senior Manager Collective Investments
4 days ago
Pretoria, Gauteng, South Africa The Recruitment Council Full timeAbout Our Team: As a key member of our team, you will have the opportunity to contribute to the growth and success of our collective investments division. As a Senior Manager Collective Investments, you will be responsible for leading cross-functional teams to deliver business objectives and manage risks.Responsibilities:Develop and implement strategies to...
-
Senior Specialist 1 Position
4 days ago
Pretoria, Gauteng, South Africa findojobs-za Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Senior Specialist 1. This position is responsible for coordinating specimen data and databases to ensure the objectives of the Natural Science Collections Facility are met.The ideal candidate will have a degree in Life Sciences or equivalent qualification,...
-
Financial Collections Professional
2 weeks ago
Pretoria, Gauteng, South Africa Datafin It Recruitment Full timeSenior Accounts Receivable RoleThis senior role involves managing the company's Debtors' Book, ensuring timely collections, and minimizing risks. A strong understanding of the Debtors function and its pivotal role in the company is essential.Key Duties:Cash Flow Management: Monitor and manage the company's cash flow to minimize risks.Debt Collection: Pursue...